IT BUSINESS ADMINISTRATOR LEAD - 03102026-75828

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, BUSINESS SOLUTIONS DELIVERY DIVISION, DAVIDSON COUNTY

For more information, visit the link below:

IT BUSINESS ADMINISTRATOR LEAD.pdf

This position is designed as Hybrid.

This position requires a criminal background check and CJIS/FTI Fingerprints. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Bachelor's degree and five years of IT-related experience OR associate's degree and seven years of IT-related experience.

Substitution of Experience for Education: Additional IT experience may substitute for the required degree on a year-for-year basis up to four years.

Overview

Under general supervision, the IT Business Administrator-Lead manages IT business administration functions and supervises or leads staff in executing IT planning, budgeting, asset management, procurement, and records retention tasks. This role is responsible for implementing policies, guiding project teams, reviewing work for accuracy, and advising agency leadership on administrative practices. This classification differs from the Information Technology Business Administrator Advanced in that incumbents of the latter either independently or with minimal supervision, creates/reviews/updates technical documentation.

Responsibilities

1. Develops and leads IT planning efforts including project proposals, financial tracking, and policy compliance.
2. Supervises staff performing records management, contract administration, and IT asset lifecycle tracking.
3. Prepares and reviews documentation including business continuity plans, technical reports, and procurement justifications.
4. Monitors and evaluates procurement requests, IT expenditures, and system lifecycles for cost control and compliance.
5. Coordinates training, staffing, and onboarding of IT administrative personnel and contract resources.
6. Performs cost-benefit analyses, forecasts purchases, and maintains compliance with state purchasing standards.
7. Prepares executive summaries and policy communications for IT leadership and external agencies.
8. Oversees the development of documentation for state and federal IT planning and reporting.
9. Upholds open, clear, and concise communication with leadership and customers.

Competencies (KSA's)

Competencies:
1. Communicates Effectively
2. Manages Complexity
3. Customer Focus
4. Plans and Aligns
5. Manages Conflict

Knowledges:
1. IT procurement and budget management
2. Personnel policies and contract procedures
3. State standards, risk, and compliance frameworks
4. Business continuity planning and disaster recovery
5. Asset management and policy interpretation

Skills:
1. Supervising and mentoring teams
2. Policy and technical documentation
3. Forecasting and cost-benefit analysis
4. Performance tracking and process improvements
5. Vendor negotiation and staff scheduling

Abilities:
1. Lead enterprise IT business processes
2. Align administrative decisions with organizational strategy
3. Present findings to leadership and external stakeholders
4. Guide cross-functional teams on policy and compliance
5. Evaluate and refine IT administrative systems

Tools & Equipment

1. Computer
2. Microsoft Office Suite
3. Budget and Procurement Systems
4. Document Management Tools
5. Communication Devices