Badging Specialist

Requisition Id16086

Overview:

The Laboratory Protection Division (LPD) is seeking a detailed-oriented, customer focused professional for the position of Badging Specialist. This person will perform various tasks related to processing badge requests and activations for ORNL employees and subcontractors.

ORNL is the largest US Department of Energy science and energy laboratory, conducting basic and applied research to deliver transformative solutions to compelling problems in energy and security. Our diverse capabilities span a broad spectrum of scientific and engineering disciplines, enabling the Laboratory to explore fundamental science challenges and to carry out the research needed to accelerate the delivery of solutions to the marketplace.

Major Duties/Responsibilities:

• Provide badging support to employees, subcontractors, and visitors.
• Support staff with badge issuance, renewals, activations, and deactivations.
• Assist with identity verification and document review for badging in accordance with ORNL and DOE requirements.
• Complete HSPD-12/PIV (UPIV) credential enrollment, activation, and issuance processes.
• Capture biometric data (photographs, fingerprints) as required for credentialing.
• Provide excellent customer service to employees, subcontractors, and visitors regarding badging procedures and requirements.
• Maintain accurate records and documentation in personnel security systems.
• Act as the key point of contact for badging inquiries, providing prompt and effective support to staff and resolving related issues.
• Maintains a consistent, reliable work schedule to meet needs of staff.
• Assist with audits, file maintenance, and reporting activities.

Basic Qualifications:

• High school diploma or equivalent and at least two years relevant experience.
• Must be a US citizen.
• This position requires the ability to obtain and maintain a Q clearance from the Department of Energy. As such, this position is a Workplace Substance Abuse (WSAP) testing designated position. WSAP positions require passing a pre-placement drug test and participation in an ongoing random drug testing program.

Preferred Qualifications:

• Associate/bachelor's degree in business management, liberal arts, or other related fields.
• Working knowledge of and experience implementing DOE O 472.2,Personnel Security.
• Working knowledge of new DOE O 472.2A,Personnel Security.
• Working knowledge of company and personnel security policies and procedures.
• Experience and efficiency in the current ORNL communications platform (i.e. Office 365 suite).
• Experience and efficiency in database user functions.
• Experience providing a high level of effective customer service.
• Ability to work in a team environment to meet business goals
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever-changing needs.
• Analytical skills and ability to interpret, communicate, and implement complex instructions.
• Excellent communication and interpersonal skills.
• Excellent organizational skills with attention to detail.
  
  

Knowledge, Skills, and Abilities:

• Strong organizational skills and accuracy in data entry.
• Ability to work effectively in a team environment.
• Professional demeanor when interacting with internal and external stakeholders.
• Ability to manage multiple tasks in a fast-paced, high-volume setting.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family. Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.