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Medical Insurance Associate - UI Health, Revenue Cycle

University of Illinois Chicago
medical insurance, life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Mar 11, 2026


Medical Insurance Associate - UI Health, Revenue Cycle

Medical Insurance Associate - UI Health, Revenue Cycle

Hiring Department: Revenue Cycle

Location: Chicago, IL USA

Requisition ID: 1038996

FTE: 1

Work Schedule: Monday - Friday, 8:00AM - 4:00PM

Shift: Days

# of Positions: 4

Workplace Type: Hybrid

Posting Close Date: March 23, 2026

Salary Range (commensurate with experience): $26.92 - 41.62 / Hourly Wage

About the University of Illinois Hospital & Health Sciences System (UI Health)

The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: https://hospital.uillinois.edu/about-ui-health

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Under general supervision, the Medical Insurance Associate independently submits or takes the necessary actions to complete or process routine insurance claim/medical claim forms, referrals, and prior authorizations. They are also responsible for completing or processing moderately complex claim/medical forms, coordinating benefits between two or more third-party payers, and collecting outstanding payments. Employees at this level may train lower-level staff members.

Duties & Responsibilities:
  • Takes the necessary action to complete, bill, collect or adjudicate moderately complex medical claims;
  • Schedules internal referral appointments in the billing system per protocol;
  • Posts and adjusts the benefits or financial files for persons utilizing the program;
  • Interprets standard, established codes provided by the various agencies or healthcare providers and adjudicates procedures according to these interpretations
  • Reviews and analyzes itemized bills or claim forms for consistency and investigates discrepancies to determine the appropriate course of action required to complete the adjudication or billing process accurately;
  • Trains Medical Insurance Representative and related support staff;
  • Serves as a liaison between insurance and providers to ensure coverage and benefits before treatment, act as a patient advocate in securing and scheduling referrals, pre-authorizations, or pre-certifications;
  • Assists in counseling patients, students, and parents about plan eligibility, benefits, and enrollment;
  • Collects, reviews, and analyzes payment, capitation, adjustment, or denial records, and posts or adjusts records as required;
  • Reviews billing data for accuracy and/or completeness and make the necessary corrections;
  • Performs duties consistent with lower-level of series;
  • Perform other related duties and participate in special projects as assigned.


Minimum Qualifications Required:

  1. Any one or combination totaling one (1) year (12 months) from the categories below:
    1. College coursework in a health-related field, business administration/management, human resource management, or closely related fields as measured by the following conversion table or its proportional equivalent:
      • 30 semester hours equals one (1) year (12 months)
      • Associate's Degree (60 semester hours) equals eighteen months (18 months)
    2. Work experience in a healthcare environment working with medical claims, denials, rejections, referrals, and prior authorizations.


To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/19249?c=uic

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