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Position Summary
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Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. As an open-access institution, we proudly serve learners from all walks of life, recognizing that diverse backgrounds and lived experiences enrich our community and strengthen our mission. We are committed to creating a sense of belonging where everyone feels empowered to be themselves and supported in their personal and professional growth. This means actively identifying and removing barriers to opportunity and providing pathways to social and economic advancement. Western is deeply connected to the communities we serve, and we believe in the power of education to drive positive change. We seek individuals who are passionate about teaching and learning, dedicated to student success, and eager to collaborate in building a more vibrant, equitable community. If you share these values and are ready to make a meaningful impact, we invite you to explore this opportunity at Western.
SUMMARY OF POSITION:
Provide developmental advising, guidance, and support for enrolled students with the goal of retention and graduation from their respective programs. Works within a comprehensive retention system designed around a student centered relationship owner model. Assesses individual students' plans (academic and non-academic) and determines appropriate interventions to address barriers to their educational success. The caseload for this position will cover roughly 300 students: 35% Human Services, 30% Automotive & Diesel, 30% IT- Cyber Security & IT- Computer Support and 7% Agribusiness. Position will be housed mainly on the main La Crosse Campus, where the majority of their caseload is located, with weekly hours at the Automotive Center & Diesel and Heavy Equipment Center as well.
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Essential Functions
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1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
2. Perform office function's which may include, but are not limited to: respond to internal/external customers and staff; create and modify documents, records, and reports using College standard software; maintain hard copy and/or electronic filing system; monitor inventory and budget information; schedule, coordinate, and prepare materials for meetings and/or appointments.
3. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
4. Student Success is the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.
5. Developmental Advising - Supporting Action/Task May Include:
- Work in collaboration with the deans, division staff, faculty, and student services staff to promote, facilitate and ensure seamless, student-centered service, and individual student success
- Determine appropriate academic or non-academic interventions based on individual student presenting issue
- Assist students in resolving any holds or institutional barriers that are impacting their success
- Work collaboratively with Western staff to implement and maintain a comprehensive relationship owner model designed to enhance retention for all students
- Engage in personal coaching sessions and refer to the appropriate on-campus and external resources.
- Utilize the established coaching model practices with all student interactions.
- Interpret and provide rationale for college policies, procedures, and requirements
- Discuss and reinforce linkages and relationships between instruction program and occupation/career
6. Data Collection and Analyses - Supporting Action/Task May Include:
- Utilize the CRM student retention system to track all facets of student success
- Determine student needs for services and maintain a specified overall retention rate for all students on caseload
- Analyze retention and data to identify trends and potential solutions
- Compile data and generate reports and prepare documentation for individual student records
7. Caseload Management - Supporting Action/Task May Include:
- Assess student needs. Develop and implement individualized student plans
- Provide on-going support to students in accordance with the needs and strategies identified within the plan
- Continually monitor academic progress of assigned students and collaborate with faculty and staff to provide early and timely interventions
- Develop new resources for students based on individual need
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Qualifications
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Minimum Qualifications:
- Associate Degree in related field OR
- Education in related field combined with appropriate occupational experience totaling 2 yrs. OR
- Related occupational experience totaling 2 yrs.
Preferred Qualifications:
Required Certification/Licenses:
- Must possess (or willingness to obtain by 8/31/26) and maintain a valid driver's license as needed to travel to various Western locations, schools and other work-related sites within Western's district
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Special Instructions/About Western
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This position reports to: Manager - College Advising
Starting salary range based on education and experience: $23.61 - $30.24
This position would include competitive salary, along with a wide variety of benefits available to full-time Western Technical College Employees. These benefits include: health, HRA, dental, life, retirement - Wisconsin Retirement System (WRS), voluntary vision, supplemental Allstate insurance (accident, critical illness and cancer), pet insurance, short-term and long-term disability insurance plans, flexible spending account for health & dependent care, employee assistance program (EAP), Employee Wellness Incentive, Education Reimbursement, and tax-sheltered retirement annuity programs - 457 & 403(b). We offer a range of paid leave including Bereavement, Casual Illness, Personal, Vacation, Holidays, Summer Fridays, Shut Down, Parental paid leave, Military paid leave, Volunteer leave, and Leave donation. Applicant review will begin: Monday, March 30, 2026 Start Date of: May 2026 Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire) Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees. Annual Security Report (Clery Act) For the Western Annual Security Report, which includes statistics about reported crimes and information about campus security policies, see: https://www.westerntc.edu/sites/default/files/student-rights/documents/AnnualSecurityReport.pdf or contact Justin Weisbecker, Director Campus Community Safety at 608-789-6165. An Equal Opportunity/Access/Employer And Educator Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation, please contact the EEO/AA Compliance Officer at (608)785-9274. Non-Discrimination Notice Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College's non-discrimination policies may be directed to: John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711
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Western Technical College
dental insurance, vision insurance, flexible benefit account, vacation time, paid holidays, tuition reimbursement, 403(b), retirement plan
Mar 11, 2026