Facilities Manager - Hospital

As a Facilities Manager at JLL, you will manage the plant operations and engineering functions of healthcare facilities with a primary focus on maintaining safe, compliant, and efficient operations. You will oversee maintenance staff and ensure all building systems operate reliably while meeting the stringent regulatory requirements of healthcare environments. Your role centers on maintaining compliance with Joint Commission standards, Environment of Care requirements, and Life Safety Code regulations while providing exceptional service to clients and supporting critical healthcare operations. You will be responsible for protecting and improving the value of client assets while ensuring facility infrastructure systems continue to perform their intended function in support of patient care and safety.

Plant Operations Management:

• Monitor and maintain all building systems including HVAC, electrical, plumbing, and mechanical equipment for optimal facility performance
• Oversee operation of critical healthcare infrastructure including medical gas systems, emergency power, and life safety systems
• Manage equipment performance through comprehensive preventive maintenance programs and predictive monitoring
• Review operational logs to ensure proper equipment function and identify potential issues before they impact operations
• Coordinate equipment shutdowns and maintenance activities to minimize disruption to patient care and clinical operations
• Ensure availability of adequate inventory of tools, spare parts, and supplies for effective facility operations
• Prepare and submit purchase order requests while managing vendor relationships and sourcing for materials
• Perform periodic inspections of equipment conditions and facility infrastructure to maintain operational readiness
• Oversee activities of contractors working within the facility as representatives of the building or healthcare tenants

Environment of Care and Regulatory Compliance:

• Serve as Safety Officer responsible for Environment of Care, Emergency Management, and Life Safety Code compliance
• Maintain compliance with Joint Commission standards and prepare for all regulatory surveys and audits
• Ensure adherence to all applicable federal, state, and local regulations governing healthcare facility operations
• Maintain comprehensive documentation for regulatory compliance including building drawings, single-lines, and infrastructure records
• Identify and remediate safety hazards throughout the facility to ensure staff, patients, and visitors work in safe environments
• Manage hazardous materials programs including safe storage, usage, and disposal in compliance with policy and audit standards
• Implement and administer comprehensive safety training programs for all maintenance and engineering staff
• Alert management promptly of building discrepancies, compliance issues, or regulatory concerns
• Coordinate and document Life Safety Code inspections and required testing programs

Leadership and Staff Management:

• Supervise and manage maintenance staff including selection, scheduling, job assignments, and performance management
• Conduct employee counseling, performance appraisals, recognition programs, and recommend personnel actions
• Provide training and hands-on instruction in maintenance procedures, safety protocols, and troubleshooting techniques
• Demonstrate proper use and care of tools and equipment while instilling high level of professionalism and client service
• Develop maintenance staff capabilities through comprehensive training and professional development programs
• Foster culture of safety, quality, and continuous improvement within the maintenance team
• Manage performance of contracted maintenance services and vendor relationships
• Lead team to achieve operational excellence and client satisfaction goals consistently

Financial and Project Management:

• Plan and forecast operational and maintenance budgets with proven expense management responsibility
• Recommend and estimate costs for facility repairs, improvements, and capital projects
• Implement energy management programs to reduce energy and water consumption by minimum 2% and track performance
• Manage departmental expenses and ensure cost-effective facility operations
• Coordinate facility improvement projects from planning through execution
• Develop business cases for equipment replacements and facility upgrades

Service Request and Work Order Management:

• Perform and direct the performance of all maintenance service requests ensuring efficient completion
• Ensure work is accomplished neatly with minimum disruption and inconvenience to healthcare operations
• Check malfunctioning equipment and ascertain corrective action required to restore satisfactory operating condition
• Utilize CMMS (Computerized Maintenance Management System) for work order tracking and documentation
• Prioritize maintenance activities based on impact to patient care and facility operations
• Coordinate with clinical staff to schedule maintenance activities around patient care requirements

Education and Experience:

• College degree in related engineering field, formal apprenticeship program, or technical trade school preferred
• Minimum 5 years of hospital facility management, plant operations, engineering, or maintenance supervision experience required
• Managerial experience with proven budget and personnel management responsibilities required
• Healthcare facility operations experience essential for understanding unique requirements of medical environments

Technical Knowledge and Skills:

• Extensive knowledge of Joint Commission Environment of Care standards and regulations required
• Comprehensive understanding of facility operations including HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding, and electrical systems
• Knowledge of healthcare-specific infrastructure including medical gas systems, emergency power, and life safety systems
• Understanding of Life Safety Code requirements and healthcare facility compliance standards
• Proficiency with Building Automation Systems (Siemens Apogee, Johnson Metasys, or Trane Tracer preferred)
• Experience with CMMS systems (360 Facility, Maximo, or similar platforms)

Certifications and Professional Development:

• CHFM (Certified Healthcare Facility Manager), CPMM (Certified Plant Maintenance Manager), or CFM (Certified Facility Manager) certification strongly preferred
• Universal Technician certification for CFCs required (or within 90 days of employment)
• Operating Engineers license or equivalent preferred for healthcare facility operations

Professional Skills:

• Strong interpersonal, oral and written communication skills including report writing ability
• Proven record of excellent internal and external customer service in healthcare environments
• Demonstrated leadership and supervisory capabilities for managing diverse maintenance teams
• Problem-solving skills for complex facility operations in mission-critical healthcare settings
• Computer proficiency with MS Office, Outlook email, and specialized facility management software

Management Scope:

• Team management responsibility for maintenance and engineering staff
• Budget and expense management responsibility for facility operations
• Oversight of contracted maintenance services and vendor relationships

Physical and Availability Requirements:

• Ability to work in various facility environments including mechanical rooms, equipment areas, and patient care spaces
• Flexibility to respond to emergency situations and after-hours calls as required for 24/7 healthcare operations
• Physical capability to inspect equipment and perform hands-on maintenance oversight
• Professional appearance and demeanor appropriate for healthcare facility interactions with patients, families, and clinical staff

• Bachelor's degree in Engineering or related technical field
• Experience managing multiple healthcare facilities simultaneously
• Advanced certifications in healthcare facility management or specialized building systems
• Knowledge of emergency management and disaster preparedness for healthcare facilities
• Experience with sustainability initiatives and energy efficiency programs in healthcare environments
• Project management certification or demonstrated project management experience

Location: Healthcare facility in Brea and Baldwin Park, CA