Sales Support Specialist

Nilfisk is on the hunt for an IVS Sales Support Specialist-the ultimate wing-person for our outside sales team. Your mission? To support sales development, streamline workflows, and delight our customers.

If you're a pro at juggling strategic planning with daily sales activities then we'd like to hear from you!

WHAT YOU'LL DO (AND WHY IT MATTERS)

Your primary goal is to support sales development and deliver an exceptional customer experience. You'll support our Regional Sales Managers by clearing the path to success through lead generation, strategic planning, and sales administration.

Primary Responsibilities:

• Plan: Partner with Regional Sales Managers and Dealer Partners to penetrate target accounts and develop 2-week call plans to ensure required calls are met.

• Prospecting: Develop and launch inside sales campaigns, develop cold call lists; complete cold calls and pass along qualified leads.

• Sales Calls: You'll check in with customers post sale at the 3, 6, and 12-month marks and schedule 40 Point Inspections for Regional Sales Managers.

• CRM Management: Update and manage customer records. Generate customer quotes and convert project surveys into opportunities and formal quotes. Facilitate new account setup and complete missing po forms. Review performance reporting and take action to solve customer challenges.

• The Customer Advocate: Partner with your Regional Sales Manager so you are a trusted contact for your territory. Provide order and inventory status when requested. Provide basic troubleshooting and triage repairs. Involve customer service and/or TSR as needed.

Requirements:

• Education: A Bachelor's or Associate degree is preferred

• Technical Skills: Proficient in Microsoft Office (especially Outlook and Excel) SFDC (or similar CRMs), ERP systems, like SAP are highly preferred.

• Soft Skills: Self-Starter, Problem Solver, Strong communicator (oral and written), Strategic Planner, Multi-tasker, Team Player, Customer Centric and Open to Feedback and Coaching with a drive for self improvement.

Let's create a cleaner future together

Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength - as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.

Are you ready to make a change for a cleaner future?

Benefits

Nilfisk offers a competitive total compensation package. Benefits include Health, Dental, Vision, Basic and Supplemental Life, Critical Illness and Accident Insurance, Flexible Spending Accounts, Health Savings Account with Company Contribution, 401K with Company Match, Long and Short Term Disability, Employee Assistance Program, Legal Plan, Parental Leave, Paid Vacation and Sick Time, Paid Volunteer Day, Tuition Reimbursement, Wellness Reimbursement, Scholarship opportunities, etc.

The estimated pay range indicates the expected annualized pay range for this position. It may not include potential bonus incentives such as annual bonus' as well as sales and sales related incentives, or overtime (on eligible positions). The actual pay offered may vary based on several factors, including the applicant's qualifications, relevant experience, unique skills, education level, certifications or licenses, and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the job's location. We may ultimately pay more or less than the posted range. This range may be modified in the future.

Job applicant FAQ

Do you have questions regarding the recruitment process or alike? Please visit ourFAQ for job applicants.

Talent Acquisition Process

Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity, please report it immediately on the Nilfisk Whistleblower website.

Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status, among other factors.