Senior Fulfillment Associate - Client Dedicated, Onsite in Horsham, PA

The Senior Fulfillment Associate supports drug safety and pharmacovigilance activities in compliance with applicable regulations (e.g., GVP). This role focuses on adverse event followup, documentation handling, and data management.

This is a client dedicated, onsite role based in Horsham, PA.

What You Will Do

• Manage adverse event followup with minimal supervision.

• Prepare reports and metrics for audits and inspections.

• Send mail to consumers to obtain additional information on reported events.

• Scan, track, and distribute documents to stakeholders.

• Update adverse event information in databases.

• Track inbound/outbound faxes, emails, and mail.

• Communicate effectively with team members and stakeholders.

• Maintain accurate, realtime trackers.

• Support issue resolution with stakeholders.

Your Experience

• Associate degree required

• 3+ years in data, records, reporting, or workflow management

• Strong written and verbal communication skills

• Understanding of global pharmacovigilance regulations

• Ability to analyze and synthesize medical information.

• Strong analytical and decisionmaking skills.

• Proficiency with Microsoft Office.

• High attention to detail and accuracy.

Work Environment:

• Work is performed in an office environment with exposure to electrical office equipment.

• Occasional drives to site locations with occasional travel both domestic and international.

Physical Requirements:

• Frequently stationary for 6-8 hours per day.

• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

• Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.

• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.

• Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.

• Regular and consistent attendance.

• Varied hours may be required.

Learn more about our EEO & Accommodations request here.