Field Services System Engineer

Job Req ID:106884

Job Type:Full-time

Work Category:Onsite

Application Close Date: 03/08/2026

Sponsorship:Not Available

Compensation: $40.96- $61.44

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We are GALLO

We're a family-owned company with a 90+ year legacy, that's consistently recognized as a Glassdoor "Best Places to Work." We have130+ brands in our total alcohol beverage portfolio including wine, malt, spirits, and ready-to-drink beverages. We're home to the #1 wine and spirits brands in the U.S. - Barefoot Wine & High Noon and are the official sponsors of the NFL, NHL, UFC, and PGA of America.

View our Corporate Values and Mission Statement here.

A Taste of What You'll Do

Join Gallo Winery as a Field Services System Engineer and use your technical skills to diagnose product issues, propose solutions, and execute repairs across hardware and software environments. You'll work from specifications to design, develop, test, and modify computer hardware and peripherals while implementing and supporting operating systems-providing both onsite and remote Level 2 support for computers, mobile devices, telephony, printers, and networks.

Day-to-day you'll troubleshoot complex technology problems, evaluate interactions among hardware, software and performance requirements, and coordinate resolutions with internal teams and vendors. You'll install and configure third party utilities, assist with testing and deployment of new applications and systems, and create user-facing training materials. Accurate documentation in the IT service desk, contributions to Gallo's knowledge base, timely escalation to vendors, and adherence to SLA, safety, quality, and regulatory requirements are essential. You'll collaborate cross-functionally, act as a liaison with users and management, and help improve processes by applying and sharing current technical knowledge.

We value intrapreneurship-bold thinking, initiative, and learning from mistakes-and ownership, including accountability and candid communication. Gallo is committed to an inclusive workplace and encourages applicants from diverse and nontraditional backgrounds, including veterans and neurodiverse candidates. Reasonable accommodations are available for applicants and employees. If you're motivated to solve problems, help teams succeed, and grow technically while representing a company rooted in strong values, we'd love to hear from you.

Minimum Qualifications

• Bachelor's degree in Computer Science, MIS, Math, or Computer/Systems Engineering plus 1 year of information systems experience; OR Bachelor's degree plus 2 years information systems experience reflecting increasing levels of experience; OR High school diploma or State-issued equivalency certificate plus 6 years of information systems experience reflecting increasing levels of responsibility.
• Required to work overtime, weekends and holidays if necessary. All overtime hours will be paid in accordance with federal and state law.
• Experience administering Linux operating systems.
• Excellent troubleshooting skills.
• Strong interpersonal and communication skills.
• Ability to solve practical problems and dealing with a variety of concrete variables in situations where only limited standardization exists.
• Possesses a basic knowledge of development toolset, development processes, and Quality Assurance methodologies.
• Working knowledge of Windows 10 and O365, Mac OS.
• Experience working with remote imaging tools, SCCM.
• Experience maintaining and working with wireless technologies, LAN, VPN, MDM.
• Good communication skills.
• Required to lift or move up to 75 pounds.
• Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development, department needs, and business delivery up to 5% of the time, with or without reasonable accommodation. This may be in addition to travel requirements, if applicable, as listed in this job description.
• Required to be 18 years or older. This may be in addition to other age requirements, if applicable, as listed in this job description.

How You Stand Out

• Bachelor's degree in Computer Science, MIS, Mathematics or Computer/Systems Engineering plus 3 years of information systems experience reflecting increasing levels of responsibility; OR Bachelor's degree plus 4 years of information systems experience reflecting increasing levels of responsibility.
• Familiarity with VMware vSphere, SRM, vRA, vROPS, NSX and other virtualization products.
• Knowledge of network computing; client server, and service-oriented architectures.
• Experience with various operating systems: Windows and Mac.
• Strong Knowledge of networking concepts and protocols; TCP, IIS, load balancing, LAN/WAN.
• Flexibility to handle a variety of tasks related to DevOps tasks
• Experience reading, analyzing and interpreting general business periodicals, professional journals, technical procedures, or governmental regulations.
• Experience writing reports, business correspondence, and procedure manuals.
• Experience effectively presenting information and responding to questions from groups of managers, clients, customers, and the general public.
• Skilled at defining problems, collecting data, establishing facts and drawing valid conclusions.
• Experience interpreting an extensive variety of technical instructions in mathematical or diagram form and dealing with several abstract and concrete variables.
• Experience performing work that is difficult in nature, requiring frequent evaluation, originality or ingenuity.
• Experience resolving conflict by creating a win-win situation.
• Knows and applies the fundamental concepts, practices and procedures of this particular field of specialization.
• Experience investigating, learning and employing new technologies.
• Experience working in a factory environment.

To view the entire job description please click here.

Our Benefits & Perks

We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more! Additional information will be provided before your first interview.

The Fine Print

• The Company does not sponsor for employment-based visas for this position now or in the future.
• Actual compensation paid within the range will be determined by factors such as the education, experience, knowledge, skills and abilities of the applicant, internal equity, and alignment with market data.In addition to the salary, this position may be eligible for bonuses, incentive plans, or participate in tasting room tip pools, as applicable.
• This position will be based in the location(s) specified in the job posting and requires working on-site with no telecommuting option. You will be expected to live within a commutable distance.
• It is the Company's policy for job postings to be open to internal candidates for a minimum of 5 days and to external candidates, if applicable, for a minimum of 3 days.

Gallo's policy is to afford equal employment opportunities to all applicants and employees and not to discriminate on the basis of race, traits associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, sexual orientation (actual or perceived), transgender status, sex stereotyping, pregnancy, childbirth or related medical conditions, reproductive health decision making, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law. Nor will Gallo discriminate based on a perception that an individual has any of the foregoing characteristics or is associated with a person who has, or is perceived to have, any of those characteristics.

Gallo will comply with state and local laws prohibiting discrimination for lawful out-of-work behavior, such as off-duty use of cannabis away from the workplace (subject to federal and state law exceptions), the existence of non-psychoactive cannabis metabolites in hair, blood, urine, or other bodily fluids as determined by a drug screening test (subject to federal and state law exceptions).

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gallo is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at 209.341.7000.

Gallo is enrolled in the Department of Homeland Security's E-Verify program and will use the program to verify the employment eligibility of all newly hired employees as required.

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