Business Application Portfolio Program Manager

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

The Business Application Portfolio Program Manager oversees the portfolio of business and administrative application projects, ensuring they deliver value to enterprise business functions such as finance, HR, supply chain, and corporate services.

Key Responsibilities:

• Manage the execution of business application projects, ensuring alignment with organizational goals and business process optimization.
• Act as the primary point of contact for business stakeholders, facilitating requirements gathering, solution design, and change management.
• Oversee project teams and vendors to ensure timely, on-budget delivery of business application solutions.
• Implement and monitor portfolio governance, risk management, and compliance with PMO standards.
• Drive adoption of business applications through effective communication, training, and stakeholder engagement.
• Report on portfolio status, benefits, and risks to PMO and business leadership.
• Identify opportunities for process automation, integration, and digital innovation within business and non-clinical project work.

This position will work approximately 80% remotely, 20% on site in our Philadelphia offices on an as-needed basis.

What you will do

• A Program Manager functions as both subject matter expert and team manager. The responsibilities echo those of a Principal Project manager, but include direct supervision of team members and projects. A Supervisory Project Manager manages programs of related CHOP project plans and leads the Project Management Organization. A Program Manager Manager also:
  • 1.Oversees management of a portfolio of related projects; leads and manages large complex projects or a series of projects with significant risk.
  • 2.Manages and tracks aggregate budget and resources, reconciles shortages and overages in individual budgets, implements project budget controls as needed, and facilitates program audits.
  • 3.Works with Executive Sponsors and Program Managers to define project scopes, resolve critical issues, mitigate risks, establish and monitor appropriate project budgets, and ensure that program management goals and objectives are successfully completed in compliance with organizational and project management practices, standards and policies.
  • 4.Collaborates with HR and DTS Resource Managers to identify and select project personnel; communicates the project vision and individual roles to team members; and manages resources, vendors, and all relevant parties.
  • 5.Monitors project progress, resolves associated issues and mitigates risks, and ensures that stakeholders remain informed and actively involved in the project's timely completion.
  • 6.Generates and distributes program status reports and metrics for all affiliated stakeholders.
  • 7.Provides business input to top management, PMO and key stakeholders on decisions to initiate new projects and discontinue existing projects.
  • 8.Negotiates contracts and manages vendor relationships relative to project portfolio.
  • 9.Collaborates with the PMO on continuing development of best practice project management tools and techniques.
  • 10.Manages, coaches and mentors project managers.

Education Qualifications

• Bachelor's Degree Business, Healthcare IT or related field - Required
• Master's Degree Business Administration, Health Administration, Radiologist Assistant or additional disciplines - Preferred

Experience Qualifications

• At least ten (10) years experience as project manager in medium to large complex projects with increasing responsibilities. Required
• At least three (3) years Program Management responsibilities experience in large complex programs. Required

Skills and Abilities

• Information Security Requirements: (Required proficiency)
• Understand and comply with all enterprise and IS departmental information security policies, procedures and standards. (Required proficiency)
• Support the integration of information security in the development, design, and implementation of Hospital Technology Resources that process, transmit, or store CHOP information. (Required proficiency)
• Support all compliance activities related to state, federal regulatory requirements, healthcare accreditation standards, and all other applicable regulations that govern the use and disclosure of patient, financial, or other confidential information. (Required proficiency)

Licenses and Certifications

• Project Management Certification (PMP) - Project Management Institute (PMI) - - Preferred
• Project Management Institute (PMI) Membership - Project Management Institute (PMI) - - Preferred

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

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SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

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At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.