New

Mortgage Support Assistant I

TEKsystems
$15.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Florida, Pensacola
Feb 25, 2026
Mortgage Support Assistant Level I The Mortgage Support Assistant provides essential administrative and customer support to Mortgage Loan Officers, Processors, Closers, and Supervisory Staff. This role helps ensure that mortgage applications move smoothly through the process and that members receive timely, helpful assistance. What You'll Do 1. Support Daily Mortgage Operations * Welcome and assist members in person and over the phone. * Organize and track incoming mortgage applications. * Schedule prequalification and loan application appointments. * Route calls and document member interactions. * Manage office supplies and coordinate equipment maintenance. * Handle filing, copying, faxing, and preparing FedEx packages. * Sort and distribute incoming mail. * Prepare weekly production reports and support marketing material needs. 2. Assist With Mortgage Administration & PostClosing Tasks * Review daily production reports and take followup actions as needed. * Prepare loan files for delivery to Secondary Marketing after closing. * Review and submit appraisal invoices for payment. * Retrieve outstanding loan documents after closing. 3. Help With Application Processing & Member Support * Prepare initial application packets for files not automatically routed. * Set up new applications by printing credit reports and documentation. * Provide general mortgage-related guidance to members. * Send required initial disclosures (MDIA, RESPA, GFE) and update systems with correct dates and fees. * Assist Loan Officers/Processors with follow-up tasks such as requesting title work, insurance, and employment verification. * Support closing by helping with the delivery of funds and loan proceeds. * Prequalify members or take applications when needed. 4. Other Duties * Perform additional tasks as assigned by leadership. Level Differences Level I * Focuses on core administrative tasks (e.g., greeting members, tracking incoming loans, and file preparation). * Reviews production reports and delivers completed loan files to Secondary Marketing. Job Type & Location This is a Contract to Hire position based out of Pensacola, FL. Pay and BenefitsThe pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Pensacola,FL. Application DeadlineThis position is anticipated to close on Mar 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.