Security Officer - Dispatch Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Desk in Leawood, KS, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will monitor activity through cameras and systems, coordinate responses to security-related incidents, and support on-site officers with clear radio and phone communication. You will complete reports, help manage access and visitor needs, and deliver a welcoming customer service experience. Our agile, reliable, and innovative team works together with integrity and a people-first culture.

Position Type: Full Time

Pay Rate: $17.75 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at a commercial real estate location by following site-specific, security-related procedures, access control practices, and emergency response activities when appropriate.
• Operate the dispatch post by receiving calls for service, prioritizing requests, and coordinating the response of on-site personnel while maintaining clear radio and phone communications.
• Monitor alarms, CCTV, and other building management or security-related systems, and initiate notifications and response actions per post orders when abnormal activity is observed.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering key details, relaying information to responding personnel, and completing required reports.
• Maintain accurate activity logs and documentation, including incident records, shift passdowns, and visitor or contractor entries, per Allied Universal and site requirements.

Minimum Requirements:

• Customer Service Experience is preferred.
• Comfortable Using Computer or Tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.