Security Officer - Flex Lobby Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Lobby Desk in Enfield, CT, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a residential location, you will welcome residents and guests, manage access using visitor and ID procedures, answer calls, and document security-related activity with clear communication. Your visible presence and professional customer service help to reduce disruptions while supporting a positive community experience. At Allied Universal, you will bring an agile, reliable, and innovative approach, working as a team with integrity in a people-first culture.

Position Type: Flex

Pay Rate: $17.69 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures and supporting security-related operations for a residential location.
• Monitor access control by greeting residents and visitors, verifying identification and/or authorization as required, and issuing visitor passes and/or entry instructions.
• Answer phones and respond to requests for assistance, routing calls to appropriate personnel and documenting relevant details.
• Respond to incidents and critical situations in a calm, problem-solving manner, including notifying emergency services when appropriate and completing required reports.
• Monitor security-related systems such as cameras and alarms, report irregular activity to site leadership, and maintain accurate shift logs and incident documentation.

Minimum Requirements:

• A guard card and/or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.