Accounts Receivable Specialist

The primary function of an Accounts Receivable Specialist is to manage billing, collections, and customer account reconciliation. The AR Specialist ensures timely collection of outstanding invoices, resolves payment discrepancies, and supports strong cash flow.

Duties & Responsibilities:

• Post customer payments by recording cash, checks, and credit card transactions

• Prepare and manage aging report, working to reduce the number of days outstanding

• Evaluate, monitor, and update credit extension for customer accounts

• Initiate and manage timely collection efforts for outstanding accounts

• Investigate and resolve discrepancies on customer accounts

• Prepare and maintain accurate daily, monthly, quarterly, and annual reports

• Collaborate with internal departments and management to resolve customer account issues

• Manage and maintain all customer accounts, files, and reports

• Process all claims submitted for customer credit memos on account

• Verify references, process credit applications, and perform new account setup

• Prepare journal entries and assigned account reconciliations

• Support the Sales Tax Exemption collection process, including monthly collection of certificates

• Effectively discuss outstanding accounts with customers and negotiate payment arrangements

• Maintain accurate records of collection efforts and communications

• Assist with associate training, provide backup coverage, and complete special projects as assigned

Core Competencies:

• Ability to show initiative, be proactive, and drive results

• Demonstrate problem-solving and effective time management skills

• Establish and maintain effective working relationships with internal and external level of the organization

• Professional verbal, written, and customer-service oriented communication skills

• Detail-oriented and self-directed with strong organizational skills

• Analyze, interpret, and manipulate financial data with emphasis on accuracy

• Must be able to manage stress depending on deadlines and ongoing projects

• Ability to work independently and on a team

Basic Qualifications:

• Associate's degree or above in Accounting, Finance, or equivalent preferred

• Minimum of three years of related work experience in Accounts Receivable or Credit & Collections preferred

• Proficient in Microsoft Office

• Demonstrate knowledge of general accepted accounting procedures (GAAP)

Required Cognitive Skills:

• Manage multiple tasks, projects, or deadlines with prioritization simultaneously

• Frequently and quickly communicate with team and management with ability to exchange accurate information

• Demonstrate a high degree of sound judgement, integrity and confidentiality

• Adaptability to change and workload demands

Physical Requirements:

• Must be able to remain in a stationary position in an office environment 80% of the time

• Must be able to operate basic office machinery

• Maintain a clean and safe work area

Company Benefits:

• Medical, Dental, Vision, Disability & Life Insurance

• 401k

• Paid holidays & PTO

• Employee stock purchase program

This job description is subject to change at any time.

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