Data Analyst II

Center for Higher Education Innovation:

The Center for Higher Education Innovation (CHEI) serves the Division of Student Success and Well-Being (SSWB) at the University of Central Florida primarily by helping staff help students. The Center's mission is to accelerate student success and well-being at UCF and beyond.

We advance this mission by helping staff and leaders do their work in ways that better support students. We focus on the practical realities of student support work, acknowledging that complexity, competing priorities, and limited capacity can make even strong ideas difficult to carry out.

We are not a primarily student-facing unit. While the Center pilots innovative approaches to student-facing success strategies, our team acts behind-the-scenes to help leadership and staff conduct, analyze, and present the work. Our team does not replace the expertise of leadership and staff. Instead, we work alongside partners to strengthen how student support happens by helping teams navigate complexity and use data and tools in ways that are practical and sustainable.

In practice, CHEI supports leaders and staff by:

• Helping teams shape goals and strategies for change.

• Supporting the design and implementation of improvements that are realistic.

• Ensuring that processes and learning from the work are captured and shared, not lost.

Our goal is to accelerate student success and well-being by helping staff and leaders create capacity-building and sustainable solutions.

The Opportunity:

The Data Analyst II plays a crucial role in advancing the academic and institutional goals of the Division of Student Success and Well-Being (SSWB) by contributing to comprehensive research, evaluation, and assessment activities within SSWB. This position requires a skilled professional with expertise in data analysis, research methodologies, evaluation practices, and assessment strategies. The individual will collaborate with various university stakeholders to enhance decision-making processes and contribute to the continuous improvement of academic programs and services that support SSWB units, leadership, and staff.

Responsibilities:

Evaluation & Assessment:

• Develop and implement evaluation plans to generate insights on strategic initiatives and student success activities.

• Support data collection, analysis, and reporting to assess program effectiveness.

• Contribute to institutional effectiveness and assessment processes for SSWB units.

Research Oversight:

• Support funded research projects aligned with SSWB and institutional goals and strategic initiatives.

• Conduct literature reviews, perform data analyses, and produce research reports that strengthen the university's knowledge base.

Collaboration & Communication:

• Collaborate with SSWB units, university departments, faculty, and staff to identify opportunities for research, evaluation, assessment, and datadriven insights.

• Communicate findings and insights to stakeholders through reports, presentations, dashboards, and other channels.

• Partner with central data resources (Analytics & Integrated Planning) to leverage institutional data in support of student success initiatives.

Strategic Initiatives:

• Provide research, evaluation, and assessment support to inform the implementation and expansion of strategic initiatives.

• Deliver evaluation insights to support evidencebased decisionmaking.

Data Management & Analysis:

• Support the collection, maintenance, quality, and integrity of projectspecific datasets.

• Apply strong analytical and problemsolving skills using statistical analysis tools and software.

Professional Development:

• Stay up to date on best practices in research, evaluation, assessment, and data analytics.

• Participate in conferences, workshops, and training sessions to continuously enhance skills and knowledge. Perform other duties as assigned.

Minimum Qualifications:

Bachelor's degree or Master's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Bachelor's degree or Master's degree and 4+ years of experience with large data sets (n > 1,000) such as collecting, cleaning, maintaining, and securing individual-level data.

• Experience managing and reporting on Randomized Controlled Trials research projects.

• Experience with statistical methodology appropriate for testing and refining results.

• Experience working in the Mainstay chatbot platform.

• Experience in building dashboards with PowerBI

Additional Application Materials Required:

In addition to your online application, please submit a resume and cover letter.

Special Instructions to the Applicants:

• Applications that do not include a Cover Letter will not be reviewed.

• This position is provisional and is grant funded through December 31, 2027.

• The anticipated salary range for this position is $56,030- $70,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

• Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.

For general application or posting questions, please email talent@ucf.edu.