PCH Referral Coordinator Medical

Summary

Job Description:

BHMG

Patient Connection Hub Medical

The Patient Connection Hub (PCH) Referral Coordinator serves as the point of contact for patients, referring physicians and their office staff, and the various Baptist Health System departments for incoming and internal referral needs. The PCH Referral Coordinator will actively monitor and work all PCH Referral Work queues in Epic. The goal is to deliver a high-quality and integrated Baptist experience; ultimately ensuring that patients receive the correct care, from the appropriate provider in the right timeframe. This role is expected to accomplish all work according to PCH guidelines while meeting reporting, metric and quality expectations.

Schedule: Monday through Friday 8-hour shift between 9:00 am and 5:30 pm. Position trains onsite but will be fully work from home after successful completion of 90-day orientation.

Minimum Requirements:

• High school diploma or equivalent required.

• One year of job-related experience.

Work Experience

Education