Operations Trainer

Who We Are...

Since our founding in 1901, Limbach's primary core value has always been simple: We Care. That commitment extends to our people, our customers, and the communities we serve-driving a culture of belonging across our industry.

Limbach Facility Services LLC, a subsidiary of Limbach Holdings, Inc., (NASDAQ: LMB), is a leading building systems solutions firm delivering mission-critical systems that support life's most important moments. We specialize in revitalizing and maintaining HVAC, mechanical, electrical, plumbing, and control systems within existing facilities-ensuring buildings are always ready to perform when it matters most.

Learn more about Limbach by checking out our YouTube channel: We Are Limbach - YouTube

From healthcare and education to government and commercial facilities, we partner with building owners and operators to safeguard reliability, efficiency, and comfort where it's needed most.

Our vision is to create value for building owners targeting opportunities for long term relationships.

Our purpose is to create great opportunities for people.

Learn more about Limbach's commitment to our people and career opportunities, straight from our employees via the Limbach Unlocked podcast: Limbach Unlocked - Why We Chose Limbach

We carry out our vision and purpose through a commitment to our four core values...

• We Care
• We Act with Integrity
• We Are Innovative
• We Are Accountable

The Benefits & Perks...

• Base salary range of $140K - $170K
• Full portfolio of medical, dental, and vision benefits, along with 401K plan and company match.
• HSA, FSA, and life insurance offerings.
• Maximize your professional development with our award-winning Learning & Engagement team.
• Engage in our "We Care" culture through our ERGs, brought to you by EMBRACE.
• Career pathing flexibility and mobility.

Who You Are...

As Operations Trainer, you will be responsible for developing, delivering, and sustaining high-quality learning experiences that strengthen operational capability across the organization. This role serves as a subject matter expert (SME) in operational processes and partners closely with Operations, Finance, EHS, and other functional leaders to build consistent, scalable training programs.

The Operations Trainer plays a critical role in designing, simplifying, and documenting core operational processes, coaching operational talent, and supporting new-hire and acquisition onboarding to drive consistency, productivity, safety, and margin performance. This role also serves as a change agent, supporting enterprise initiatives by enabling adoption of new processes through effective training, communication, and cross-functional collaboration in a matrixed environment.

This Position...

Some examples of the work you might do includes:

Training Development & Delivery:

• Serves as the SME to design and develop training programs for Operations.
• Supports instructional design for trainings by translating operational knowledge into effective learning experiences and providing content expertise.
• Delivers training across the organization in multiple modalities, including virtual, in-person, and on-site.
• Provides supplemental training outside of the core operations curriculum as needed.
• Supports on-site training needs during acquisitions, including Operations and EHS integration activities.
• Develops and delivers training to support the rollout of new or updated processes, systems, and tools.
• Partners with functional leaders to ensure training aligns with business priorities and operational performance goals.

Process Documentation & Standardization:

• Designs, simplifies, and standardizes key operational processes to improve efficiency, clarity, scalability, and user adoption.
• Documents core operational processes and standard operating procedures (SOPs) to ensure consistency and adherence across locations.
• Develops and maintains high-quality training materials aligned to documented operational standards.
• Identifies opportunities to streamline, standardize, and clarify processes in partnership with Operations leadership.
• Owns the full lifecycle of process creation, documentation, change enablement, and operations training delivery.
• Applies continuous improvement methodologies to evaluate and enhance operational workflows and training effectiveness.

Change Management & Cross-Functional Collaboration:

• Serves as a change management partner for operational initiatives, supporting communication, training, and adoption of new processes.
• Collaborates across a matrixed organization with Operations, Strategic Finance, EHS, P&C, IT, and other stakeholders to align process design and training solutions.
• Gathers feedback from the field to refine processes, training content, and implementation approaches.
• Helps leaders reinforce new behaviors and standards through coaching, communication tools, and reinforcement strategies.

Coaching & Talent Support:

• Provides coaching and support to operational employees and leaders to reinforce learning, improve process adherence, and address skill gaps.
• Acts as a resource for branches by offering on-site coaching and follow-up support.
• Partners with leaders to assess capability gaps and recommend targeted development interventions.

Onboarding & Learning Pathways:

• Designs and maintains onboarding learning paths for new hires and internal promotions within Operations.
• Ensures onboarding programs are role-specific, scalable, and aligned with key operational processes and safety expectations.
• Continuously evaluates and updates learning paths to maintain relevance and effectiveness.
• Supports onboarding during acquisitions and organizational changes to accelerate time-to-productivity.

What You Need...

• Bachelor's Degree or equivalent work experience.
• 5+ years of experience in Operations.
• Experience with Lean, continuous improvement, or operational excellence methodologies.
• Experience in process design, simplification, and documentation.
• Experience leading training in an adult-education environment.
• Prior history of coaching, developing and mentoring others to expand their capabilities.
• Proven ability to lead change and drive adoption in a matrixed organization.
• Must have a valid driver's license.
• Must have a driving record compliant with the Company's policies and MVR requirements, and consent to ongoing driving record monitoring by the Company.
• Ability to travel up to 50% of the time to facilitate talent program needs, deliver training, support process implementation, and attend meetings.

Preferred Qualifications:

• Experience in the HVAC, building automation or construction related industries.
• Excellent communication, presentation, and interpersonal skills.
• Experience with adult learning principles.
• Experience with instructional design.
• Certified Professional in Learning and Performance (CPLP) credential.
• Lean, Six Sigma or similar continuous improvement certification.
• Proficiency with Google Suite and Google Meet.

Conduct Standards:

• Maintains appropriate Company confidentiality at all times.
• Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
• Cultivates and promotes the "Hearts & Minds" safety culture.
• Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).

Work Environment:

• This position operates primarily in a professional office environment, and routinely utilizes standard office and presentation equipment such as laptops, printer/scanners, and audio visual tools.

Physical Demands:

• In performing the duties of this job, the incumbent is regularly required to talk, hear, perform repetitive motion, and possess an appropriate degree of both visual acuity and manual dexterity.
• This is considered a sedentary work position, which means possible exertion up to ten (10) pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

This job description is intended to describe the general nature of work being performed by the individual who assumes this role, not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs dictate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Limbach Facility Services LLC is an Equal Opportunity Employer.