RESTAURANT BUSSER

Job Summary

We are looking for a diligent busser to assist and support our serving staff at our restaurant. As a busser, you will be responsible for cleaning, clearing, and setting tables, ensuring that the restaurant supplies and equipment are clean and maintained, and assisting customers with requests or complaints.

Job Duties & Responsibilities

• Arrange, maintain and disassemble buffet area before, during and after each meal period.
• Maintain par level of all supplies as set by department.
• Stock food and beverage items in designated areas.
• Prepare mise en place for shift.
• Assist waiters and bartenders in any tasks necessary.
• Maintain established levels of ice in bars and restaurants through monitoring levels, transporting ice to restaurants and bars and filling ice bins as necessary.
• Pre set up of bar area including ice, glassware, liquor set and juice setup.
• Operate vacuum to clean carpet between meal periods.
• Transport and operate food service equipment as needed.
• Prepare coffee, iced tea and juices as necessary.
• Monitor refrigerator temperatures and inform appropriate department of any abnormalities. Follow up to ensure resolution of abnormality.
• Remove dirty dishes and clean tables as needed. Transport dirty equipment to dishwasher area.
• Transport trays of food between kitchen and wait-staff or guests as needed.
• Maintain safety and cleanliness of workstation. Ensure work area meets standards set at the end of work shift.
• Inspect all equipment. Report any problems to appropriate personnel. Follow up to ensure correction of any problems.
• Interact in courteous and professional manner with guests and hotel staff with whom employee comes into contact.
• Comply with supervisor's directions to ensure guests and staff satisfaction.
• Attend to guests' request or complaints when possible and appropriate. Inform supervisor or appropriate person of request and follow up to ensure it was resolved.
• Maintain safety and cleanliness of work area.
• Process Requisitions/Pick Up
• Check Glassware & Silverware Stock - replenish as necessary
• Maintain tables within Forbes standards throughout meal services
• Perform side-work as assigned by the management
• Perform responsibilities as assigned by management; ability to fill in as a food runner when needed
• Adhere to Forbes 5-Star Standards set forth by the hotel.

Required Qualifications

• At least 1 or more years of experience working in a luxury restaurant in a front of house position or equivalent experience.
• Fluent in verbal and written English
• Have or willing to get Food Handler and RBS Certification
• Knowledge and ability to maintain state and federal health code standards.
• Functional ability to communicate verbally and in writing.
• Ability to add and subtract three-digit numbers. Ability to perform mathematical operations with units of measure including, but, not limited to feet inches, cups, pounds and ounces.
• Ability to understand and comply with safety precautions in use of chemicals.
• Ability to maintain good relationship with staff and guests.
• Ability to follow written and verbal instructions.
• Ability to converse calmly with irate guests, and all staff in sometimes-intense emotional situations.
• Ability to participate in and attend all departmental and hotel-wide meetings.
• Ability to walk, stand, lift, reach, push, pull, crouch, kneel, bend, stoop, twist, turn and grasp for up to 8 hours per shift.

Work Conditions

• Most tasks are performed as part of a team with moderate supervision.
• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
• Work tasks are performed walking, standing, lifting, reaching, pushing, pulling, crouching, kneeling, bending, stooping, twisting, turning and grasping.
• Standing and walking occur continuously.
• Many work tasks require the ability to lift and carry in excess of 50 pounds 80% of the time.
• Vision occurs continually with the most common visual functions being those of near and color vision and depth perception.
• Some tasks are performed on carpeted areas, while others are performed on tiles or other hard surfaces.
• Some work tasks are performed with the use of machinery and office equipment including but not limited to a calculator, vacuum cleaner, and ice machine.
• Some work tasks may require employee to come in contact with hazardous chemicals. Employees should use precautions including, but not limited to rubber gloves.

About Hotel Nikko San Francisco

Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets: 24-hour Room Service, ANZU Restaurant and Lounge, Kanpai Lounge, Imperial Lounge, and Feinstein's at the Nikko.

Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun. We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating "Fantastic Memories" (Subarashii Omoide) to our external and internal guests. Consistently ranked as a "Best Place to Work" and "Best and Brightest Companies to Work For" in the SF Bay Area. Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Full Time Hourly Benefits:

Hotel Nikko San Francisco Full Time Hourly Perks:

Important Notice

1. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time-to-time.
2. We are an Equal Opportunity Employer and M/F/V/D
3. "Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."