Account Representative- Deepwater

Responsibilities

• Accountable for safely executing service operations at expert level including trials in line with given standards and defined scope
• Execute defined service tasks self-responsibly while adhering to given work instructions
• Support the creation and improvement of work instructions
• Document and report defined scope of work, conduct KPI and performance reviews with customers
• Create and communicate performance reports and recommendations to customers
• Troubleshoot service situations and handle objections professionally
• Achieve customer satisfaction and ensure all business and service activities meet/exceed customer KPIs
• Capture and share customer insights and opportunities for new projects to support organic growth
• Extend customer relationships at all technical and operational levels
• Ensure adherence to given standards and promote a safety culture
• Ensure implementation of competency framework and on-time execution of required trainings
• Onboard and train Technical Field Service team members

Requirements

• Bachelor's or Master's Degree in Chemicals, Chemical Engineering, or Petroleum Engineering (OR Chemical Technician or Oil and Gas Technician certification with proven experience)
• 5-10 years of experience in the oil and gas field and/or laboratory
• Advanced technical competency and training including advanced product and application know-how

Whats in it for you?

• Medical/Dental/Vision Insurances
• Paid Holidays
• PTO time with a carry-over benefit
• Tuition Reimbursement
• Wellness Program
• EAP Program
• Spending and Savings Accounts
• Life/AD&D Insurance
• Disability Insurance
• Pet Insurance
• Online discount Mall
• Auto/Home Insurance
• Identity Theft Protection
• Legal Services Plan

Hannah Andrepont
Talent Acquisition Manager NORAM
hannah.andrepont@clariant.com
832-663-3948

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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Clariant Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, protected Veteran status, or any other protected class as established by law.

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