Patient Service Representative-Walk-In Care

Description

Clerical/Administrative Support
Req #: 69338

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Job Title: Patient Service Representative (PSR)
Department: Walk-In Care - Damariscotta
Location: 24 Miles Center Way, Damariscotta, Maine
Schedule: 4 shifts per week, 6 hours per shift (daytime hours)
Schedule Type: Consistent schedule with possible weekend coverage
Remote Work: Not eligible - on-site position

MaineHealth Walk-In Care in Damariscotta is seeking a friendly, organized, and dependable Patient Service Representative (PSR) to join our team. The PSR is often the first point of contact for our patients and plays an important role in creating a welcoming and efficient experience for patients and families.

This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and can manage multiple tasks while maintaining professionalism and accuracy.

• Greet and check in patients in a courteous and professional manner

• Answer incoming telephone calls and assist with patient inquiries

• Schedule and coordinate patient appointments

• Verify and update patient demographics and insurance information

• Collect co-payments and process paperwork as needed

• Direct patients and visitors appropriately within the clinic

• Perform general office and clerical duties to support clinic operations

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Additional Information

If you have questions about this role, please contact sarah.polk@mainehealth.org