Product Manager, RCM (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters - patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Availity is hiring Product Managers who operate like owners-elite ICs who can take ambiguous platform problems and turn them into capabilities at scale. You'll lead discovery, define strategy, and drive roadmaps that strengthen our scalable product platform, spanning platform consolidation, API/developer experience, workflow automation, security, and datapowered insights-so Availity delivers an endtoend platform, not disconnected point solutions.

Success in this role means translating complex customer and market insights into clear product decisions, driving adoption and measurable outcomes, and continuously improving the platform foundations that enable longterm growth.

Sponsorship of any kind is not available for this role.

To be qualified for this role you have:

• Bachelor's degree required; Master's degree preferred (MBA, MS, or equivalent).

• 5+ years of overall professional experience, including 2-3+ years in product management delivering technologydriven products or platforms. Experience within the healthcare special is ideal but not required.

• Proven experience in technology, financial services, healthcare technology, private equity or toptier consulting, working on enterprisegrade, highstakes products.

• Demonstrated ownership of platformasaservice (PaaS) capabilities, such as APIs, shared services, developer platforms, data platforms, or workflow orchestration.

• Strong product judgment and craft-able to frame ambiguous problems, make principled tradeoffs, and drive decisions grounded in customer, business, and technical reality.

• Track record of delivering strong platform capabilities that enable multiple downstream products, teams, or use cases.

• Ability to operate as a true individual contributor: setting direction, driving alignment, and delivering outcomes without relying on formal authority.

• Deep partnership experience with engineering, design, and data, with enough technical fluency to influence architecture, sequencing, and scalability decisions.

• Experience measuring success through adoption, leverage, and longterm impact, not just feature delivery.

• Comfort operating in highly ambiguous environments where the "right answer" must be discovered, not assigned.

• Exceptional written and verbal communication skills, with the ability to simplify complex ideas and influence senior stakeholders.

• Outstanding learning agility-ability to go from zero to deep understanding quickly

• Demonstrated history of high achievement and consistent career progression

You will set yourself apart with:

• Experience in a consulting-type role

• Demonstrated expertise in healthcare provider workflows, including Electronic Remittance Advice (ERA), denial management, appeals processing, and electronic attachments

• Comprehensive knowledge of Healthcare Revenue Cycle Management, including end-to-end claims lifecycle processes

What you will be doing:

• Owning product outcomes, from problem definition through delivery and iteration, for missioncritical, technically complex products

• Setting clear product direction by synthesizing customer needs, market dynamics, data, and business context

• Leading crossfunctional teams through influence, aligning engineering, design, and business stakeholders without formal authority

• Driving execution in ambiguity, maintaining momentum, making sound tradeoffs, and moving work forward decisively

• Rapidly ramping into new domains and products, developing strong working knowledge of Availity's platforms, data, and healthcare ecosystem

• Communicating clearly and credibly with senior leaders, articulating product decisions, risks, and priorities

• Raising the product bar, modeling ownership, learning agility, and high standards for thinking and delivery

• Contributing to the evolution of Availity's product organization, helping shape how great product work gets done

Availity culture and benefits:

• Availity is a certified "Great Place to Work"! Culture is important to us and there are many ways for you to make your mark here!

• We have several Culture teams, a Young Professionals Group, and various ways to engage with fellow Availity associates - if you're near Jacksonville, we have lots of pop up lunches where lunch is provided for everyone when we can see meetings are taking place and we've got teams in the office.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack, our industry and your function that can help get you there too!

• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!

• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.

• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.

• Interested in furthering your education? We offer education reimbursement!

• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.

• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter Recorded Video Pre-Screen

• Video Interview with Hiring Manager

• Panel Video Interview

• Final Video with Chief Product Officer

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Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.

Disclaimers:

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family& Medical LeaveAct Equal Employment Law PosterPay TransparencyEmployee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers