Field Service Technician (HI)

In this role, you will support field service activities related to installation, troubleshooting, repair, and preventive maintenance of electrical distribution equipment. This role is ideal for candidates with a foundational electrical background (5+ years) who are ready to grow their technical skills and gain experience in power delivery systems.

The work model for the role is: Hybrid; Honolulu, HI

This role is contributing to the Electrification Service Division.

Your role and responsibilities:

• Follow all ABB HSE (Health, Safety & Environment), ABB Way, and company safety policies at all times; Perform handson tasks including startup, commissioning support, basic troubleshooting, and maintenance of power delivery equipment-such as transformers, switchgear, circuit breakers, UPS systems, ATS systems, relays, PLCs, and power management equipment.

• Support senior field engineers and project leads during outages, equipment testing, and onsite service activities; Assist with administrative tasks such as writing basic service reports, documenting findings, tracking time and expenses, and preparing job status updates.

• Learn to plan and organize field assignments with increasing independence as experience grows; Develop technical knowledge through onthejob learning, training programs, and exposure to industry standards.

• Participate in internal and external training programs to build skills related to field engineering and specialized product knowledge.

• Maintain accurate documentation and use reporting systems as required.

• Practice costconscious decisionmaking and proper care of company tools, vehicles, and equipment.

• Support customer satisfaction efforts by maintaining professionalism and clear communication.

• Work with customers and ABB teams to identify service needs and support proposal development under guidance from senior staff.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• Bachelor's Degree in Electrical Engineering OR High School Diploma/GED with at least 5 years of electrical or field experience.

• Strong interpersonal and customer service skills; ability to work effectively with supervision and as part of a team.

• Basic computer skills (Microsoft Outlook, Excel, Word).

• Familiarity with industrial customers or electrical environments in the region.

• Experience with testing or maintaining lowvoltage and mediumvoltage power distribution equipment (breakers, switchgear, relays, transformers).

• Any handson experience in repair or refurbishment of LV/MV breakers (Siemens, GE, ABB, Square D, etc.).

• Basic exposure to commissioning or troubleshooting equipment such as synchronous machines, excitation systems, control systems, or PLCs is a plus.

• Willingness to travel approximately 75% as needed.

• Must have or be able to obtain a valid passport and driver's license; Employment is contingent on successful background check and drug screening.

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $79,800 and $127,680 annually.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.