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New

Sr Dept Manager - Quality Control

Ports America Shared Services, Inc.
United States, New Jersey, Newark
Feb 19, 2026
Description

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.

Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it's on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don't just move cargo; we drive the nation's economic engine!

Essential Duties:



  • Following each production planning meeting, ensure there are QC inspectors assigned to each of the process areas to be worked on by the Production teams by coordinating with the Department Manager and/or Survey Supervisor daily.
  • Work with Talent Acquisition teams to ensure adequate labor levels are met for the upcoming demands.
  • Report to the QC Manager concerning recurring or serious deficiencies, as they occur.
  • Ensure that all QC records and files required by customers are maintained and stored as required.
  • Update and maintain QC employee time and attendance records.
  • Ensure department training courses are up to date and properly documented.
  • Maintain a safe working environment and follow all policies and procedures regarding safety.
  • Assist in performing internal ISO audits as required.
  • Assist in the gathering, documenting and recording of quality data.
  • Perform internal quality system audits as required.
  • Assist in updating and maintaining the documentation of ISO forms and procedures.
  • Perform other duties as assigned.
  • Shift: Monday - Friday 7:00am-3:30pm with possible overtime and/or weekend work as needed


Physical Working Attributes:



  • Stand, walk, bend, kneel, stoop throughout shift
  • Vision adequate to detect minor imperfections that could possibly be overlooked in previous inspections.
  • Exposed to all outdoor elements including heat, cold, rain, insects and other conditions which may exist from time to time.



Minimum Qualifications:



  • High School Diploma or GED.
  • Valid US Driver's License
  • Obtain and maintain a Transportation Worker Identification Credential (TWIC Badge) issued by the Department of Homeland Security
  • 1+ year experience in Quality Control or other Auto Port Processing Operations.
  • Drive both automatic and straight shift vehicles.



Preferred Qualifications:



  • Supervisory experience.
  • Ability to use/operate two-way radio.
  • General knowledge of automobiles and repairs.
  • Must have demonstrated commitment to safety.
  • Experience using Microsoft Word and Excel programs.
  • Must be able to create a plan for upcoming work.
  • Must be able to communicate potentially critical information to others without appearing confrontational.
  • Must have demonstrated commitment to attending work through their past employment record.
  • Must be flexible and capable of adjusting work plans as issues arise.
  • Ability to effectively communicate, understand and follow verbal and written instructions.


NOTE:This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization.

Ports America is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex (including pregnancy); sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

NJ PAY Transparency: $65k - $75k

If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf, we invite you to contact us via email at human.resources@portsamerica.com.

Our dedicated team at Ports America will be pleased to address any specific inquiries or concerns you may have regarding the handling, protection, and security of your data. We are committed to ensuring the utmost privacy and confidentiality of your personal information and will gladly provide you with the necessary details to help you better understand our practices and protocols.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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