Mobile Sample and User Trial Operation Manager

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances, located inBerkeley Heights, NJ.

Mobile Sample & User Trial Operation Manager

Top Skills

1. Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred)
2. 1-3 years of experience in the telecom industry
3. A bachelor's degree or higher in fields such as Management Information Systems, business administration, marketing, with additional preference given to those holding professional training in data management, analysis, and user experience research

Position Description

We are seeking a highly organized and detail-oriented Mobile Sample & User Trial Operation Manager to join our team. The ideal candidate will have experience in managing mobile sample collections, user trials, and ensuring compliance with regulatory requirements.

Responsibilities:

• Oversee the end-to-end process of mobile sample collection, storage, and transportation
• Develop and implement efficient workflows for mobile sample management
• Coordinate with internal teams, including research and development, quality assurance, and logistics
• Ensure compliance with relevant regulations, guidelines, and standard operating procedures (SOPs)
• Manage user trial operations, including but not limited to participant recruitment, consent, and data collection
• Collaborate with cross-functional teams to design and execute user trials
• Monitor and analyze trial data to identify trends and areas for improvement
• Maintain accurate records and documentation for all mobile sample collections and user trials
• Provide regular updates to senior management on project progress and any issues that arise
• Recruit and manage the overall user pool readily available for any upcoming projects and provide on-site training if necessary.
• Ensure UT devices are set up properly before the execution of the project, and/or update the device setup document as required
• Create project status report periodically (weekly, Monthly, etc.) as well as a final report when the project is finished
• Collect and analyze data from multiple sources, prepare spreadsheets, charts, graphs, and tables of information, and plan and prioritize multiple work assignments
• Communicate with internal/external users in a professional manner to maintain a good relationship with them to secure a strong user pool for the User Trial Project
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment with minimal supervision
• Team player
• Time-management skills
• Great interpersonal and communication skills

Requirements:

• A bachelor's degree or higher in fields such as Management Information Systems, business administration, marketing, with additional preference given to those holding professional training in data management, analysis, and user experience research
• 1-3 years of experience in the telecom industry
• Strong communication skills for demonstrations and conducting end-user training
• Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability (preferred)
• Ability to perform root cause analysis, decision analysis, and establish process mapping
• Demonstrate English language competency in both written and oral communication modes for both internal and external communications
• Working knowledge of Android, iOS, and Windows platforms
• Strong understanding of regulatory requirements and guidelines (e.g., GCP, GLP, GMP)
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with laboratory information management systems (LIMS) are a plus
• Attention to detail and the ability to maintain accurate records
• Flexibility to work in a fast-paced environment and adapt to changing priorities

Staffmark talent working with this client receive competitive compensation and a great benefits package, including medical, dental, vision, 401K, paid time off, and more!

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