EVP & CCO

Description

JOB SUMMARY

The Executive Vice President & Chief Commercial Officer (EVP & CCO) is responsible for leading, developing, and executing all aeronautical and non-aeronautical revenue-generating and business development activities for the Tulsa Airports Improvement Trust (TAIT). This role provides executive leadership for air service development; marketing, communications, and public relations; strategic brand development and customer engagement; concessions and contract programs; and airport real estate and business development.

KEY ATTRIBUTES

The EVP & CCO must be an energetic, innovative, and results-driven leader with demonstrated success in revenue development, strategic execution, and people leadership. This individual serves as a senior advocate and brand ambassador for TAIT, bringing strong negotiation skills, sound judgment, and the ability to influence across organizational, governmental, military, and private-sector environments.

Requirements

Executive Leadership and Governance

• Serve as a member of the senior leadership team and contribute to organization-wide planning, budgeting, and decision making.
• Keep the CEO informed of critical issues, risks, and opportunities affecting commercial performance.
• Develop and oversee the division's annual operating budget and provide input into capital improvement programs and major maintenance operating expenses planning.
• Establish benchmarks to measure team and program performance.
• Prepare and deliver presentations and reports to the Board of Trustees and other internal and external stakeholders.
• Act within delegated authority to ensure TAIT policies, objectives, and governance principles are consistently applied.
• Be responsive to airport emergencies and situations that may involve loss of human life or property; support public safety and operational response to emergencies; utilize National Incident Management System (NIMS) protocols and procedures; coordinate and/or participate in after-action emergency de-briefing with appropriate departments and stakeholders.

Commercial Strategy and Revenue Development

• Develop and implement strategies to grow and diversify aeronautical and non-aeronautical revenues in support of TAIT's Strategic Plan and Annual Business Plan.
• Establish realistic yet aggressive performance metrics for real estate, marketing, concessions, and air service development functions; track progress and evaluate results.
• Produce sustainable, diversified revenue streams through innovation, experimentation, and continuous improvement while maintaining compliance with public trust and FAA requirements.
• Identify and evaluate opportunities for non-traditional funding sources, including public-private partnerships, where appropriate.

Air Service Development

• Directly plan, implement, and oversee all air service development activities.
• Develop and execute an annual air service development strategic work plan.
• Perform and coordinate ongoing market analysis to support air service retention and expansion, including evaluation of fares, schedules, capacity, and airline network trends.
• Develop and maintain productive relationships with incumbent and prospective airline network planners.
• Function as a liaison among airline partners, the CEO, Board, and key community stakeholders.
• Manage air service incentive policies and consultant relationships, as applicable, ensuring regulatory compliance.

Real Estate, Concessions, and Contracts

• Direct airport real estate leasing, property management, and business development activities in alignment with the Airport Layout Plan and military coordination requirements.
• Oversee concessions, contracts, and lease negotiations, ensuring sound financial performance and adherence to procurement and public accountability standards.
• Collaborate with legal counsel, economic developers, and real estate professionals on complex commercial transactions and development projects.

Marketing, Communications, and Customer Engagement

• Provide executive oversight of marketing, communications, and public relations strategies that advance TAIT's brand and strategic objectives.
• Ensure marketing and communications efforts remain on brand, within budget, and aligned with air service and revenue goals.
• Foster cooperative marketing initiatives with airlines, tourism organizations, chambers of commerce, and economic development partners.
• Oversee customer engagement strategies and programs designed to enhance passenger, tenant, and community experience.

QUALIFICATIONS

Education & Experience

• Bachelor's degree in Business Administration, Aviation Management, Marketing, Strategic Communications, Public Administration, Finance, or a related field required.
• Master's degree in a related field preferred.
• Minimum of ten (10) years of professional experience in air service development, business development, airport commercial management, or a closely related field.
• Minimum of five (5) years of management experience, including responsibility for budgets, team leadership, and complex programs or projects.
• Experience in the public sector, airport, or regulated environment is strongly preferred.
• Accredited Airport Executive (A.A.E.), U.S. Airport Professional (U.S.A.P.), or International Airport Professional (IAP) certification preferred.

Knowledge, Skills, and Abilities

• Ability to lead and develop teams in a collaborative, performance-oriented culture.
• Working knowledge of FAA regulations, public procurement principles, and airport commercial best practices.
• Ability to manage multiple complex projects and competing priorities simultaneously.
• Ability to read, interpret, and synthesize detailed financial, technical, and regulatory information.
• Strong written, verbal, and presentation skills for diverse audiences, including boards and public officials.
• Demonstrated ability to analyze, interpret, and visualize data from primary and secondary sources.
• Proven negotiation skills and experience drafting and administering complex commercial agreements.
• Ability to build and sustain effective working relationships with leadership, employees, consultants, legal counsel, public officials, military stakeholders, and community partners.
• Strong strategic, analytical, and critical-thinking skills.
• Advanced proficiency in Microsoft Office, particularly Excel; working knowledge of data analytics and visualization tools such as Tableau or Power BI.

Physical Requirements

• Ability to perform work primarily in an office environment with occasional walking, standing, bending, and lifting up to 25 pounds.
• Adequate vision, hearing, and speech to perform essential job functions safely and effectively, including operation of a motor vehicle.
• Ability and willingness to travel up to 25% of work time.

Licenses, Certifications, and Other Requirements

• Possession of a valid Oklahoma Class "D" Driver's License.
• Ability to pass FBI fingerprint-based criminal history checks and all required pre-employment screenings.
• Ability to obtain and maintain required airport security credentials, including a SIDA badge.
• Availability to respond to after-hours emergencies and irregular airport operations.

This class specification should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible. If you require a reasonable accommodation to complete any part of the application or hiring process, please contact Human Resources at (918) 838-5019 or amandabryson@flytulsa.com.