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Provider Payments Specialist Trainee

Child Care Resource Center
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b), remote work
United States, California, Chatsworth
Feb 19, 2026

Expected Hourly Pay Rate:

$21.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary: Under general supervision, the Provider Payments Specialist Trainee-Temporary receives on-the job training provided by their leadership team and is expected to demonstrate competency by successfully completing all requirements outlined in the Provider Payments Specialist Trainee Program Acknowledgement. The Provider Payments Specialist Trainee-Temporary must successfully pass both written and practicum exams to validate and demonstrate their skillset their ability to perform the full range of duties of the Provider Payments Specialist position. Provider Payments Specialist Trainee-Temporary are required to work onsite at their assigned office.

During participation in the Trainee Program, the Trainee is considered a CCRC Temp, employed directly through CCRC and receive benefits in accordance with employment under a temporary status. CCRC Temps are not eligible to accrue vacation or receive paid time off for holidays.

Temporary employment as a Provider Payments Specialist Trainee - Temporary is term-limited based on the duration of the Trainee Program and is an opportunity for a potential career path to regular employment as a Provider Payments Specialist I upon successful completion of the trainee program. The trainee assignment has an established duration of 12 weeks, or 60 working days. During the duration of the program time off requests specifically for vacation, whether paid or unpaid, will not be approved. Other forms of time off, such as sick, jury duty, leave of absence, etc. will be granted in accordance with policy. Upon successful completion of the Trainee Program, the employee may apply for regular status employment and promotion to the Provider Payments Specialist I position.

During participation in the Trainee Program, Provider Payments Specialist Trainees are not eligible for consideration or movement into other CCRC positions until they have successfully completed the program, promoted to the Provider Payments Specialist I position and meet all other internal CCRC guidelines for promotion or transfer opportunities.

The Provider Payments Specialist Trainee-Temporary supports the accurate and timely processing of child care subsidy payments to providers. The role reviews attendance and payment data for accuracy and compliance, resolves discrepancies through provider and staff communication, and provides technical and customer service support related to payment processes. The Payment Specialist Trainee maintains working knowledge of applicable program regulations, guidelines, and contractual requirements to ensure quality, compliance, and effective service delivery.

Please review the full job flyer here: Provider Payment Specialist Trainee Job Flyer

Essential Duties And Responsibilities

Within the team structure, Provider Payments Specialist Trainee-Temporary are expected to meet all requirements outlined within the Provider Payments Training Plan and provide payment services to subsidy providers, which include the following responsibilities:

  • Process child care provider payments accurately per established timelines. Data enter payments into the payment database and reconcile daily. Includes processing monthly workload for open positions. (60%)
  • Analyze and perform a complete review of the submitted attendance record prior to processing payment. May require outreach when discrepancies and/or inconsistencies are found. (20%)
  • Assist providers and agency staff with technical and operational matters. Knowledge of electronic payment option. Includes customer service for open positions. (15%)
  • Develop and maintain knowledge and clear understanding of program regulations, guidelines, Title V, Regional Market Rate ceilings, and LA County Stage 1 Contract. (5%)

Job Specifications

Minimum Required

  • Education / Experience:
    • High school diploma or equivalent and one year of related financial services or customer service experience required and two years of related work experience preferred.
  • Technical Requirements:
    • Demonstrated proficiency and experience with Windows-based programs, data entry and number pad/10 key.
  • Work Schedule: This position is 5 days onsite. Ability to work a regular, full-time schedule. Overtime may be required.
  • Travel: Occasional travel/business related driving required for all staff, large divisional events, and specified meetings. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver's License and receiving DMV clearance.
  • Work Environment: General office environment.
    • Provider Payment Specialist Trainee: no remote work, must work 5 days onsite.
    • Payment Specialist I: remote work, can change based on business need.
    • Payment Specialist II: remote work, can change based on business need.
  • Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with "at risk" populations, CA Code of Regulations Title 22, *101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV: clearance in accordance with CCRC's liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 - 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)
  • Credit & Bankruptcy Check: For positions with fiscal responsibility (roles with authority over financial transactions), a credit and bankruptcy check will be conducted to assess financial responsibility in alignment with agency standards and applicable laws, including the federal Fair Credit Reporting Act (15 U.S.C. 1681 et seq.) and California Labor Code restrictions on credit reports (Labor Code 1025.5.)

Preferred

All minimum requirements above met, plus:

  • Education: Associates degree
  • Experience: 2 years of equivalent related work experience
  • Bilingual: Bilingual English and Spanish or Armenian preferred: Ability to converse, write and/or translate in Spanish or Armenian, as well as English.

At CCRC, passion and meaningful work is rewarded! We offer employees:

  • Competitive compensation package
  • Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
  • Basic Life Insurance and Long Term Disability paid for by CCRC
  • Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
  • Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
  • Opportunities for learning and professional development, including education reimbursement
  • Employee Assistance and Wellness Programs
  • 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.

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