Req#:663367 Principal Trainer I-Epic
Monday-Friday (8:30-5)
Hybrid/Remote In the office 1-2 days a month on a regular basis. Additional days Go Lives, Special Projects and weekend.
Johns Hopkins
750 E. Pratt St., 5th Floor
Baltimore, MD 21202
General Summary: The Principal Trainer I is responsible for leading projects of all levels of complexity and applies advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project related work.
Serves as a liaison and representative to Epic and JHM communities, work groups, and committees. Performs task analysis, long term and short term planning, and determines training needs of the end users. Manages multiple projects through planning, scheduling, assigning, coordinating and reviewing tasks performed by assigned resources.
Job Responsibilities:
1. Conducts organizational and entity-based training needs assessments.
2. Collects and analyzes data from business owners and application teams regarding potential new processes, procedures, systems, etc., to determine performance gaps and recommend training solutions; design and develop training using a variety of modalities depending on the needs, including advanced e-learning activities, webinars, instructor led trainings, etc. Leads curriculum management and audits of existing content on an ongoing basis to ensure courses are current, effective, and meet business needs. Strong communication and project management skills are required to maximize return on investment, network impact and partnerships with various internal and external subject matter experts.
3. Makes use of the ISD model to design and develop complex courseware and engaging blended or multi-media learning activities for customer training that align with corporate values and desired competencies to support identified business needs.
4. Ensures integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans.
5. Manages the coordination, status reporting and stability of instructional design oriented work efforts.
6. Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet clearly defined expectations.
7. Assembles project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality and timeline issues appropriately.
8. Coordinates all communication efforts to the appropriate individuals.
9. Establishes working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users.
10. Identifies and advocates for innovative learning solutions that meet user-needs (instructor-led, synchronous online, on demand web-based training, and blended learning.
11. Oversees educationally sound training content based on clinical and non-clinical workflows, processes, and terminology.
12. Interfaces with instructional designers and e-learning developers to design and test e-learning and blended learning.
13. Reviews program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program optimization.
Preferred Qualifications:
* Knowledge and experience in adult education/training in the healthcare industry preferred
* Knowledge of current healthcare environment preferred
* End user training experience in EPIC or other clinical/business operations information system preferred
* Experience in developing educational materials related to business and/or clinical workflows related to healthcare preferred
* Ability to communicate complex technical information
* Experience using Microsoft Office applications - Word, Excel, PowerPoint, and Outlook
* Proficiency in Microsoft Visio, Publisher and Project preferred
* Excellent customer service skills
* Ability to communicate clinical concepts to technical terms
Education: Baccalaureate in a clinical discipline required. Current license as a clinical healthcare professional. Professional experience/certification(s) beyond minimum training experience qualifications may substitute for formal education requirement on a two years' experience-for-one year education basis.
Experience: 1-2 years' experience in a health care environment. 1 years' experience using clinical information systems in a health care environment preferred. Additional experience in adult education/training is preferred.
Certification: Required to complete and pass certification and credentialing in an assigned EPIC application within 120 days of employment start date for role.
Johns Hopkins Medicine
Feb 18, 2026