Mobile Device Engineer

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

DMI, LLC is seeking a Mobile Device Engineer to join us.

Role Summary

The Mobile Device Engineer provides end-to-end deployment support of mobile devices for end users, performing initial configuration to conform with mobile device policy.

This role manages inventory control of mobile devices, supports other wireless devices as required, performs troubleshooting and incident resolution, and maintains mobile device compliance supporting the ISS2 PWS mobile device management requirements. It is an excellent opportunity for a technically strong professional who enjoys hands-on device management while ensuring security, compliance, and seamless user experience across enterprise mobile environments.

Key Responsibilities

Provide end-to-end deployment support of mobile devices to end users
• Perform initial configuration of all mobile devices to conform with current mobile device policy
• Maintain inventory control of mobile devices at specified levels
• Support other wireless devices as required
• Perform troubleshooting and incident resolution for mobile device issues
• Manage mobile device enrollment and provisioning
• Support iOS and Android platforms
• Coordinate with carriers on device procurement and services
• Document mobile device procedures and support activities
• Track mobile device inventory and assignments
• Support mobile application deployment

Required Qualifications

• Minimum 3 years of experience deploying mobile devices in an enterprise environment
• Experience configuring and troubleshooting mobile devices
• Knowledge of mobile device management (MDM) platforms
• Understanding of iOS and Android operating systems
• Familiarity with mobile security policies and compliance

Education & Substitutions

Bachelor's degree from an accredited institution or equivalent professional experience

Education substitutions accepted per contract guidelines:

• No Degree: 2 additional years experience
• Associate's Degree: 1 additional year experience
• Bachelor's Degree: Meets baseline requirement
• Master's Degree or PhD: No additional experience required

Preferred Skills

• Apple Certified iOS Technician or similar certification
• Experience with Intune, AirWatch, or similar MDM platforms
• Knowledge of mobile application management (MAM)
• Understanding of mobile security features and compliance
• Strong troubleshooting skills for mobile devices
• Good customer service and communication abilities

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location: Alexandria, VA

This role is based in Alexandria, Virginia, offering convenient access to Washington, DC and major federal agencies. Alexandria combines a strong professional environment with historic charm, waterfront views, walkable neighborhoods, and easy access to public transportation. It is an ideal setting for technology professionals seeking meaningful work in a dynamic and well-connected region.

#LI-MS3

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What's Right - We lead with honesty and integrity.
• Own the Outcome - We take responsibility and deliver.
• Deliver for Our Customers - We are relentless about delivering value.
• Think Bold, Act Smart - We innovate with purpose.
• Win Together - We collaborate and celebrate our success.

These values aren't just ideals-they show up in how we support every part of your well-being:

• Convenience/Concierge - Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development - Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial - Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition - Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness - Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.