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Supervisor, Mental Health Crisis Services-Days-Linden Oaks Crisis Services

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Naperville
Feb 07, 2026

Hourly Pay Range:

$35.16 - $54.50 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Supervisor, BH Crisis Services
  • Location: LOH Naperville
  • Full Time
  • Hours: Monday-Friday

What you will do:

  • Supervises the daily operations for assigned staff, including but not limited to, scheduling, staffing, problem solving, payroll and clinical supervision. Serves as initial contact for customer service complaints and assures follow-up is completed.
  • Participates in the Hospitals QI Program. Develops and maintains QI Programs for assigned clinical areas. Responsible for gathering data, interpreting trends, and developing appropriate action plans. Reports to the QI committee as scheduled
  • Assures fiscal responsibility and accountability for both the department and hospital. Coordinates and monitors supply orders, requests for workshops and other related expenses.
  • Collaborates with the Clinical Team on complex admissions and appropriate placement.
  • Collaborates and creates working relationships with NS-EEH acute care ED and medical floor leaders to ensure smooth workflows and patient movement between the hospitals

What you will need:

  • Education: Masters degree
  • Certification: IL LCSW or LCPC
  • Experience: Minimum of three years of behavioral health experience
  • Unique or Preferred Skills: Substantial knowledge base of insurance plans such as commercial, managed care and capitated plans, Medicare, Medicaid, and Worker's Comp
  • Demonstrates a strong working knowledge of the mental health code (MHC) , Joint Commission and the Confidentiality Act. Demonstrates a comprehensive understanding of hospital admission policies.

Benefits (For full time or part time positions):

  • Premium pay such as shift, on call, holiday and more based on an employee's job (For eligible positions)
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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