GSOC Operator - Entertainment Venue

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Alarm Response in Fort Worth, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Allied Universal Security Officer at a high-energy retail and entertainment location, you will monitor and patrol assigned areas, conduct routine rounds, and maintain a highly visible presence that helps to reduce security-related incidents. You will respond to alarms and calls for service, support guests and team members with clear communication, and document activity using a computer or tablet. Join a caring, agile team that leads with integrity and teamwork.

Position Type: Full Time

Pay Rate: $23.45 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests and staff by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities at a high-traffic retail and entertainment location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including addressing disturbances, guest concerns and/or medical situations, and escalating to onsite leadership and/or emergency services as needed.
• Conduct regular and random patrols throughout the venue, including entrances, common areas, retail spaces, parking areas and the perimeter, noting and reporting unusual activity and/or maintenance issues.
• Monitor access points and crowd flow, help to deter unauthorized entry into restricted areas, and assist with queue management during peak hours and special events.
• Complete required reports and documentation such as shift activity logs and incident reports, and communicate observations to Allied Universal supervisors and site contacts.

Minimum Requirements:

• Have a minimum of 2+ years of security-related experience.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.