Security Officer - Reception

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Reception in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a high-tech location as a Front Desk Security Officer, welcoming visitors, managing access control and badge processes, monitoring entries, and documenting security-related activity using a computer and/or tablet. You will deliver a polished customer experience, communicate clearly with teams on site, and support a professional environment that helps to reduce incidents. Bring agility, reliability, innovation, teamwork, and integrity to every interaction.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors at a front desk location by carrying out site-specific security-related procedures, access policies, and when appropriate, emergency response activities.
• Control access by greeting and screening visitors, checking identification, issuing temporary badges, managing a visitor log, and/or directing guests to the appropriate contact in accordance with site requirements.
• Monitor alarms, phones, and security-related communication channels, and report unusual activity, hazards, and/or policy concerns to site leadership and Allied Universal management.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalating conflicts when appropriate and coordinating with local emergency services as directed.
• Maintain accurate shift documentation such as incident reports, access records, and handoff notes, and support a professional lobby environment by assisting with basic administrative tasks when assigned.

Minimum Requirements:

• A Guard Card and/or security-related license is preferred.
• CPR and/or First Aid certification is preferred.
• Being comfortable using a computer and/or tablet is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.