Outreach Coordinator (Management Analyst I)

Are you ready to make an impact in the community utilizing effective social media platforms? Join Fairfax County Department of Public Safety Communications (DPSC), Fairfax 9-1-1 and use your skills and abilities to build partnerships with organizations, collaborate with our public safety partners, and connect with target communities within Fairfax County and the surrounding area. We invite you to apply to become a member of our thriving workforce where we are committed to providing excellent 9-1-1 services and helping to educate the public about how to use these services effectively.

This position leads community outreach and engagement initiatives for the agency from design, implementation and evaluation and will collaborate with internal and external stakeholders. The successful candidate creates and maintains social media platforms and work on new, creative ways to encourage engagement with our community.

Must be self-motivated, enthusiastic, and comfortable planning, coordinating, and attending public safety events. Also requires effective communication in large and small group settings and the ideal candidate has some knowledge of Public Safety Answering Point's (PSAP) and the Emergency Telecommunications industry. Requires the ability to work a flexible schedule for agency needs including evenings and weekends, and to be available on occasional holidays.

The assigned functional areas of this position are Public Safety Emergency Telecommunications, Public Relations, Community Outreach, Recruitment, Program Management, Emergency Management, and Social Media Communications.

Note: The salary offer will not exceed the midpoint of the advertised compensation range. Promotional rules apply for current Fairfax County Government employees.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list).

• Basic knowledge of mission, goals and objectives of the organizational unit, program, or activities to which incumbent is assigned;
• Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
• Knowledge of the principles, practices, and techniques relating to the functional area of business operation (e.g., personnel, budgeting and financial management, contract administration, and management);
• Ability to identify possible solutions for solving business problems;
• Ability to perform a variety of fact-finding techniques (e.g., interview, case analysis, observation, research, benchmarking) to gather information in support of programs, projects, studies, assessments and evaluations;
• Ability to aggregate and assimilate data to identify major patterns, trends, and themes regarding organizational and program effectiveness and efficiency;
• Ability to communicate effectively orally and in writing;
• Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze, and present data;
• Ability to train, lead, and/or supervise paraprofessional staff.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for " Any combination, experience, and training equivalent ") Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area.

BRIDGE CLASS EMPLOYMENT STANDARDS:
Four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. This class can serve as a bridge class enabling individuals who do not meet the educational or professional experience standards listed above to qualify for this class by possessing four years of increasingly complex technical experience in the assigned functional area, comparable to experience at the Admin Assistant IV, or higher, level. The purpose of this bridge class is to promote upward mobility within the Fairfax County workforce. However, persons qualifying for this class on the basis of their technical experience may not substitute this technical experience for education, or for professional experience, in order to qualify for other employment opportunities.

CERTIFICATES AND LICENSES REQUIRED:
Driver's License (Required)

PREFERRED QUALIFICATIONS:

• Knowledge of Public Safety to include Public Safety Answering Point (PSAP)/Public Safety Telecommunications operations.
• Two or more years of experience creating content material in print, online, and social media; proofreading and editing materials; planning and conducting special events; developing and preparing reports; making public presentations; and acting as media contact.
• Two or more years' experience in engaging in outreach activities such as community meetings, informational sessions, and public safety campaigns.
• Demonstrated record of establishing and maintaining effective working relationships and partnership development with public safety partners.
• Two or more years' experience effectively communicating and presenting information to diverse audiences, including large and small groups, adult learners, and children.

PHYSICAL REQUIREMENTS:
Ability to communicate effectively in front of large or small groups of people. Able to perform job using standard agency equipment. Able to work a flexible work schedule which may include nights and weekends. May be required to lift up to 50 lbs. Must have the ability to sit/stand for prolonged periods of time as required. Physically able to write legibly as required by public safety protocols. Travel to work at other locations, to include the alternate 9-1-1 center. All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview; may include exercise.