Financial Aid Specialist
Please see Special Instructions for more details.
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
- UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
Position Information
General Information
| Vacancy Open to |
All Candidates |
| Employment Type |
Permanent - Full-time |
| If time-limited, note appointment end date |
|
| Hours per week |
40 |
| Months per year |
12 |
| Position Number |
000751 |
| NC Salary Grade Equivalency |
NC07 |
| Classification Title |
Student Services Specialist - Journey |
| Working Title |
Financial Aid Specialist |
| Salary Range |
$39,058 - $43,919 |
| Anticipate Hiring Range |
$39,058 - $43,000 |
| FLSA Status |
Non Exempt |
| Division |
Academic Affairs |
| Department |
Enrollment Management (Adm) |
| Work Unit |
Financial Aid Operations |
| Work Schedule |
8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary.
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval. |
| Primary Purpose of Position |
The primary purpose of the Financial Aid Specialist will be:
- Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant, Federal TEACH Grant, and Transient Study processing.
- Import and export federal grant files to the Department of Education daily.
- Serve as the point of contact for transient study program at Charlotte, which will require adjusting aid based on final outcome of courses.
- Serve as the point of contact for the Special Rule Pell Grant, previously known as the Iraq and Afghanistan Service Grant (IASG) and the Children of Fallen Heroes (CFH) Scholarship, which will require adjusting aid based on documentation received.
- Serve as a backup for withdrawal processing, study abroad, and part of term.
- Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.
|
| Minimum Education/Experience |
Required Minimum Qualifications:
Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.
Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through
EITHER years of education OR years of directly related experience, OR a combination of both. |
| Essential Job Duties |
- Manage daily, weekly, and monthly reports associated with the Office of Financial Aid involving but not limited to Federal Pell Grant and Federal TEACH Grant.
- Import and export federal grant files to the Department of Education daily.
- Serve as the point of contact for Transient Study program, which will require adjusting aid based on final outcome of courses.
- Serve as a backup for withdrawal processing, study abroad, and part of term.
- Provide financial aid counseling both on the telephone, email and in person. This will include providing information regarding financial aid policies and procedures to prospective students as well as current students, parents and other visitors.
|
| Other Work Responsibilities |
- Position works closely with other partner offices to ensure federal compliance for transient study students and withdrawal processing. And other duties as assigned.
|
| Departmental Preferred Experience, Skills, Training/Education |
- Experience in Higher Education, preferably Financial Aid
- Knowledge of Financial Aid regulations; knowledge of Federal Pell Grant and Federal TEACH Grants and other reports.
- Banner experience.
- Microsoft and Google Suite intermediate experience preferred.
- Strong Critical Thinking Skills; excellent communication skills, both written and verbal, with exceptional attention to details.
|
| Necessary Licenses or Certifications |
|
| Work Location |
Reese |
| Posting date |
01/30/2026 |
| Closing date |
02/05/2026 |
| Proposed Hire Date |
03/02/2026 |
| Contact Information |
|
| Special Notes to Applicants |
- The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
- The Search Committee will not contact references without first verifying permission with the finalist.
- Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
- Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
|
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- *
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting? (Open Ended Question)
- *
Do you have experience in Higher Education, preferably Financial Aid?
- Yes - I have Experience in Higher Education and Financial Aid Department
- Yes - I have Experience in Higher Education working in other departments
- Yes - I have Experience in related areas for other agencies
- No
- *
Do you have working knowledge of Financial Aid regulations and knowledge of Federal Pell Grant and Federal TEACH Grants and other reports? If so, please explain what you have experience in. (Open Ended Question)
- *
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced). (Open Ended Question)
Applicant Documents
Required Documents
- Resume / Curriculum Vitae
- Cover Letter / Letter of Interest
- Contact Information for References
Optional Documents
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