New

Front Desk Specialist

University of North Carolina Charlotte

$35,608 - $45,000

United States, North Carolina, Charlotte

Jan 30, 2026

Front Desk Specialist

Please see Special Instructions for more details.

The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
Do not write 'see resume' on your application when completing the job duties section.
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	000474
NC Salary Grade Equivalency	NC09
Classification Title	Administrative Support Specialist - Journey
Working Title	Front Desk Specialist
Salary Range	$35,608 - $45,000
Anticipate Hiring Range	$35,608 - $44,510
FLSA Status	Non Exempt
Division	Business Affairs
Department	Human Resources (Adm)
Work Unit	Human Resources AVC
Work Schedule	8:00 am - 5:00 pm; Monday - Friday
Primary Purpose of Position	Serves as the first level of engagement to both visitors and callers ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, ordering and maintaining office supplies, and providing administrative support to unit directors as needed. Additionally, the Receptionist acts as a backup to the Executive Assistant, assisting with scheduling, correspondence, and other executive-level tasks when required.
Minimum Education/Experience	Required Minimum Qualifications: Graduation from high school and one year of related office experience; or an equivalent combination of education and experience. Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
Essential Job Duties	Responsible for handling HR front office reception and administration for a high-volume team. This role will assist visitors and callers with a variety of HR inquiries, responding to general inquiries in a very customer-friendly manner. Proficiency with Microsoft Office products (Word, Excel, etc.) and Google Suite (Docs, Sheets, Slides) is required. Will also collect and distribute mail, daily.
Other Work Responsibilities	Will assist the department with various reports and projects as needed.
Departmental Preferred Experience, Skills, Training/Education	Previous work experience in a human resources office or a field where building relationships with clientele and helping to navigate challenging situations in a very public-facing position is strongly preferred. The successful candidate will have solid problem-solving skills, conflict resolution skills, with ability to show empathy in high-stress situations. Microsoft and Google Suite intermediate experience preferred; with very strong oral and written communication skills, combined with strong customer service orientation. A demonstrated ability to perform multiple assignments efficiently and effectively in a fast-paced work environment such as assisting with scheduling, correspondence, and other executive-level tasks is also strongly preferred. Familiarity with BANNER and 49'er Mart preferred.
Necessary Licenses or Certifications
Work Location	King 222
Posting date	01/30/2026
Closing date	02/08/2026
Proposed Hire Date	02/23/2026
Contact Information
Special Notes to Applicants	The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report The Search Committee will not contact references without first verifying permission with the finalist. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. Do not write 'see resume' on your application when completing the job duties section. UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have a High School Diploma/GED and at least one year of experience as it relates to this position?
- Yes - I have at least a High School Diploma/GED and at least one year of experience as it relates to this position
- No - I do not have a High School Diploma/GED and at least one year of experience as it relates to this position
*
Do you have experience with both Microsoft and Google Suite applications? Is so, please indicate which and the associated applications as well as your level of experience (beginner, intermediate, advanced).

(Open Ended Question)
*
Do you have experience working with Banner and 49er Mart or any similar systems? If so, please list the systems you have experience with and briefly explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest

Optional Documents

Contact Information for References