Sr. Event Technology Manager

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients' and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).

Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.

We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you'll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.

Altour is looking for an experienced Sr. Event Technology Manager. This role has strategic importance and high accountability due to the business-critical impact on the sales force, our customers and the company contribution to profitability. You will be responsible for the strategic planning, content oversight, build-out and implementation of ALTOUR event technology solutions for meetings, incentives, conferences and events, as well as, manage the day to day plan of action to build assigned event websites/mobile applications, virtual solutions and onsite technology solutions; including planning, communications, adhering to project timelines and onsite/virtual execution for ALTOUR clients that affect all aspects of the business. You will work to research new event technology to keep the ALTOUR Event Technology Team leaders in the industry and trusted consultant for our clients and be responsible for managing client relationships, strategic planning, execution, clear and concise communication, onsite and/or virtual execution and technology business development/management for ALTOUR current and potential clients.

Day to Day Responsibilities:

Work with clients and internal team members to gather, qualify, and implement program content for event technology platforms and solutions.
• Guide clients through the event technology build process by leveraging the selected event management platform to optimize reporting and functionality, while assisting in the development, writing, and editing of content for registration websites, virtual platforms, mobile applications, and travel communications as needed.
• Requires high performance skills in project management, timeline management and communication in a team environment.
• Event technology support from initial build stage through onsite or virtual execution.
• Manage the build-out of the event technology design plan in the following areas:
  • Registration Websites
  • Email Campaigns
  • API Integrations
  • Mobile Apps
  • OnSite Technology Solutions
  • Virtual Technology Solutions
• Copy write, edit, proof and gain approval from internal and external clients for accurate content.
• Create or source, secure and establish rights for all visual content including photography, graphics, illustration and video.
• Work with Event Technology Team to create impactful and exceptionally designed event technology platforms that engage, inform and equip participants for an exceptional event experience.
• Work with technology suppliers, developers, graphic designers and coders for the seamless execution and implementation of event technology; including registration websites, event email communications, onsite technology solutions, virtual technology solutions and mobile apps.
• Collaborate in a team environment.

Minimum Requirements:

• Community College or Technology Institute education required
• 5+ years related experience in the Meeting/Incentive Industry.
• 3-4 years of experience with event management platforms, virtual solutions, event apps and other technology applications.
• Ability to use discretion and think/act independently, especially with respect to significant matters and information.
• Requires high performance skills in project management, client and internal team management.
• Strong interest in technology, desire to stay current in event technology offerings and developments, and ability to adapt to new technologies quickly
• Strong writing, proof reading, design and communication skills
• Ability to maintain strong relationships with internal team members, clients, and vendors
• Ability to work well independently as well as collaboratively within a team environment
• Strong work ethic, as well as strong organizational and time management skills
• Strong customer service focus
• Keen attention to detail
• Ability to work well under pressure
• Computer skills including proficiency in Word, Excel, Internet, database management programs, Outlook, and PowerPoint.
• Solid understanding of web development environments, sufficient to understand the implications of issues within web-based applications.
• Identify opportunities to improve event technology processes, workflows, templates, and documentation to drive efficiency and scalability.
• Provide guidance, mentorship, and quality oversight to Technology Engagement Specialists or junior team members.
• Experience in event technology solutions
• Experience in developing and managing projects
• Experience preferred in the following event management platforms
  • Cvent
  • STOVA
  • Virtual Event Platforms (Cvent Attendee Hub, Aventri Virtual, Pheedloop, Hubilo, Hopin, Proske)
  • Concur
• MS Office
• Adobe Creative Suite/Creative Cloud
• Windows, OS X, Andriod, iOS

Preferred Requirements:

• Bachelor's Degree preferred
• Graphic design ideal
• Content Management (Joomla!, Wordpress, Squarespace, etc.)
• HTML, CSS
• Database Management

Physical Requirements:

• Approximately - less than 5% overnight travel
• Must be able to work weekends and nights during travel periods of program operation or client meetings.

PAY AND BENEFITS

Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

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