Fiscal Assistant - Financial Services

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students. We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community. Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities. According to the Community College Survey of Student Engagement, TCC ranks high on measures of active and collaborative learning and support for learners, thanks to our creative and effective staff and faculty. We seek to recruit and retain a workforce that:

• Reflects the diversity of our community
• Is attracted by the campus mission promoting equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for underrepresented populations
• Welcomes difference and models respectful interaction with others
• Engages effectively with the community both within and outside of TCC.

This position assists in processing accounts payable and accounts receivable documents for the college and provides customer service duties including answering questions and phone inquiries both from the campus community and vendors. This position assists with student account issues, provides customer service and communication to students regarding their accounts. This position supports varied office and clerical functions in Financial Services. This position reports to the Assistant Director of Financial Services.

• Receive documents for accounts payable processing from off-campus vendors and other departments on campus.
• Prepare and process college payments (Purchase Orders/Procurement Cards/Invoice Vouchers/Voucher Distributions) to authorized vendors, contractors and others providing goods & services to the college.
• May notify students of past due balances, using various methods of communication following the College's student collection policy.
• Prepares payment structure, applies payments, and reviews student payment plans with payment plan company, Nelnet.
• Verify charges, payments, adjustments made to student accounts are accurate and posted in a timely manner.
• Ensure all waivers are posted and administered correctly.
• Set-up third party vendor accounts, assign sponsorship to student accounts and process quarterly invoice billing statements for third party vendors.
• Coordinate and assist in analyzing and issuing student refunds.
• Coordinate with Financial Aid Office applying funds to students' accounts and processing financial aid refunds via Higher One.
• Ensure payment documentation includes evidence of authorization for purchase, receipt of goods or services, verify that all unit prices on the invoice agree with those indicated on the disbursement document plus all extensions have been correctly calculated along with approval for payment.
• Contact vendors, purchasing office, budget managers and/or supervisors to obtain additional information, if necessary to process payments plus process liquidations upon payment of invoices or notification of purchase order cancellations. Research vendor claims and resolve problems related to accounts payable.
• Assist in the input of all approved accounts payable documents to college's accounting system.
• Interact with campus personnel at all levels and college vendors by telephone, e-mail or in person to accomplish the work required.
• Assist with responding to inquiries regarding A/P expenditures.
• Provide routine clerical support such as making copies, running reports, and filing paperwork.
• Handle confidential materials and information.

Minimum Qualifications

• High school graduate or equivalent.
• 15 quarter hours or 10 semester hours of college-level accounting or bookkeeping.
• 1 year of fiscal experience; equivalent education/experience may substitute.
• Intermediate word processing and spreadsheet software experience.

Preferred Qualifications

• Associate's degree in Accounting or related field from an accredited college or university.
• 2 years of experience working in accounts payable experience

Conditions of Employment

• Successfully pass a criminal history background check prior to employment.
• Ability to work as scheduled and fill-in on an as needed basis.

The Successful Candidate Must Demonstrate

• Ethics, integrity and sound professional judgment.
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.
• Ability to work independently and as a member of a team.
• Excellent customer service skills including building and maintaining internal/external customer satisfaction.
• Effective verbal and written communication skills.
• Have a thorough understanding of confidentiality.
• Ability to communicate effectively with students, staff and faculty, including excellent customer service skills in building and maintaining internal/external customer satisfaction.
• Knowledge of applicable fiscal guidelines, regulations, principles, and standards when processing transactions. Show evidence of dependability on the job - punctuality, prioritizing, and commitment. Ability to fill in on an as needed basis.

Complete application packages must include the following:

1. Tacoma Community College online application.
2. Resume & cover letter.