Job Title: Dispatch Coordinator
Normally Reports to: Manager - Logistics & Distribution
Job Objective: The role of the Fuel Dispatch Assistant is to dispatch fuel trucks in an efficient manner while maintaining superior customer service.
Essential Duties and Responsibilities: In addition to the essential job functions described below, all associates will perform duties as requested by management. Assigned responsibilities and duties may vary based upon location size and operation.
- Check in all tickets and BOLs; ensure BOLs are priced and coded
- Fill out sales orders and check pricing from refineries
- Compile fuel inventories from bulk plant locations
- Conduct monthly inventory
- Report any accident or incident to location manager immediately Support dispatchers with the following:
- Quote fuel prices for customers
- Dispatch trucks as needed to obtain or deliver fuel on schedule o Maintain on-call-status 24/7
- Ensure drivers are following company policies and complying with all legal limits, company, state and federal
- Supervise or perform daily truck inspections
- Operate office machines such as PC, adding, calculating, and duplicating machines.
- Report any accident, incident or unsafe condition to supervisor immediately.
- Always provide cheerful, professional customer service.
- Treat clients and coworkers with respect and courtesy.
- Additional duties as needed and assigned.
Competencies:
- Must work well under pressure.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Follows through on commitments.
- Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically; Upholds Company values.
- Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
- Quantity - Meets productivity standards; Completes work in timely manner.
- Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Adaptability - Adapts to changes in the work environment; Manages competing demands.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Asks for and offers help when needed.
- Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work
- Detail oriented
- Multi-tasking - Able to carry out multiple instructions with frequent interruptions without losing track of original objective
- Problem solving - Identify problems and determine appropriate actions for correction; keep safety in mind at all times
Education and/or Experience:
- High school diploma or equivalent general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Language:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and delivery orders.
- Must be able to read, analyze and interpret general business, professional and technical documents, as well as government regulations.
- Ability to write routine reports and correspondence.
- Must be able to effectively present information prepared for a variety of audiences and groups.
Mathematical Skills
- Must be able to add, subtract, multiply and divide figures as well as understand and calculate volume, weight and percentages and amounts such as discounts, interest, commissions, proportions, and percentages.
Reasoning Ability
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
- Intermediate proficiency in Microsoft office, including Word, Excel and Outlook
Certificates, Licenses, Registrations
- Valid Driver's License is preferred, but not required.
Other Skills and Abilities
- Driving or industry experience preferred
- Read and interpret documents such as safety rules, operating and maintenance instructions, delivery orders and government regulations
- Basic math skills, understand and calculate volume, weight and percentages
- Basic computer skills
Work Environment:
- Position is typically in an indoor, moderately quiet, temperature-controlled setting. Position may be asked to make some trips outside to inspect trucks, check loads, confer with drivers, visit worksites, etc.
- May be working around moving mechanical parts, in high or precarious places, around fumes or airborne particles, and with potentially flammable chemicals.
- Noise level will be generally moderate and occasionally loud.
- Hours to be determined by location manager. There is an on-call component which requires 24/7 availability by phone as scheduled/necessary.
Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
- Vision: minimum vision required to prevent injury from oneself and others
- Hearing: perceiving the nature of sounds with or without correction
- Talking: expressing or exchanging ideas by means of the spoken word
- Lifting small weighed objects constantly; 20 pound objects frequently and 25-50 pound objects occasionally
- Climbing ladders, stairs and ramps
- Balancing, pushing and pulling
- Crouching, kneeling, reaching and grasping objects
- Walking: move about inside the office and/or branch facilities as well as airport/travel needs
- Sit/Stand: Must be able to remain in a stationary position 50 percent of the time
- Capable of traveling as required
Attendance Requirements: Attendance on a regular, consistent basis is mandatory, including arriving at the time as scheduled
Accommodations: Essential functions of this position may include but are not limited to lifting, reaching, bending, stooping, twisting, kneeling, crouching, carrying objects,
ascending/descending stairs and commuting to work location. If you are an individual with a
disability and need a reasonable accommodation to perform the essential job functions under the Americans with Disability Act (ADA) or other state or federal law, you may request the accommodation below.
Accommodations requested:
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Equal Opportunity Employer/Disability/Veterans
RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status.
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Reladyne
Jan 21, 2026