Product Support Engineer
 Ultra Maritime, EMS | |
dental insurance, life insurance, vision insurance, paid holidays, short term disability, long term disability, tuition reimbursement, 401(k)
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 United States, North Carolina, Wake Forest | |
 Jan 20, 2026 | |
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Protecting What Matters. Powering the Future of Naval Technology.
Your work here has global impact. From developing sonar and radar systems to advancing unmanned and undersea platforms, our technologies empower the U.S. Navy and allied forces to operate in some of the world's most complex environments. As the maritime and underwater battlespace evolves, we continue to push boundaries-driven by innovation, accountability, and a shared commitment to excellence. Join us as we shape the future of naval warfare-safeguarding the seas and strengthening navies worldwide. Nationality Requirements Due to the nature of the programs we support, certain roles may require candidates to meet U.S. nationality requirements and be eligible to obtain a security clearance. Position Summary Provides support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project.Job Description We are seeking a talented and motivated Product Support professional to be part of our Product Support team addressing Fleet needs. The Product Support Engineer will be responsible for assisting, performing, defining, developing, implementing and managing all electronic and technical documentation and analysis in support of ILS efforts for Ultra Maritime programs/systems. This role with work closely with Systems, Software, RF, Electrical, and Mechanical Engineers to support programs through all phases of the life cycle. This will include developing training curriculum, training sailors, development of interactive and electronic technical manuals, writing operation and maintenance procedures, and analyzing systems and components for integrated logistics support. The candidate must have a strong technical writing and product support background combined with the ability to work independently and as a member of a team. When possible, the candidate will have experience with Navy Radar, ASW, Anti Torpedo, Sonar or Towed Array systems. Primary Responsibilities:
Required Skills:
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What Ultra Maritime Offers You At Ultra Maritime, we invest in our employees and their well-being:
Company-Paid Benefits:
Voluntary Employee-Paid Benefits:
Reasonable accommodation statement: if you need an accommodation for any part of the application process, please email careers@ultra-us-gbs.com Equal Opportunity Employer Ultra Maritime is an Equal Opportunity Employer. We are committed to providing a workplace that is fair, respectful, and inclusive, and we make employment decisions based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, ancestry, ethnicity, marital status, disability, genetic information, protected veteran status, citizenship status, or any other status protected by applicable federal, state, or local law. As a U.S. defense contractor, Ultra Maritime maintains strict standards related to integrity, compliance, and security. We operate a drug-free workplace and, where permitted by law, may conduct pre-employment background checks and substance-abuse screening based on role requirements. Company: Ultra Maritime #MAR | |