Journey Guide - Cancer Center - FT

Overview:

A critical role of the Journey Guide will be to facilitate communication and implement communication tools with the entire multi-disciplinary cancer center team in a manner that best benefits the patient and their support system with the intent of individualizing each patient's experience.

• Education: High School Diploma or Equivalent required. Associate's degree preferred.
• Required Experience: Experience in Health Care setting. Minimum of 3 years' experience in the service profession requiring daily interactions with the public/customer.

Knowledge, Skills and Abilities:

• Problem-solver.
• Utilizes critical thinking skills
• Professional presence and appearance
• A self-starter who requires little direction
• A history of follow through with assignments
• Energetic
• Positive outlook
• Relationship builder
• Punctuality
• Sets professional boundaries
• High emotional intelligence and maturity
• Proficient use of common computer programs desired (in particular Microsoft Word and Publisher)
• Able to write legibly and communicate appropriately through written means and electronic use of computer programs and applications
• Must be articulate and utilize grammatically correct language
• Has a reliable means of transportation Maintains a valid driver's license

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.