Telecommunications Migration Analyst

**About Our Client:**

Join a leading organization at the forefront of innovation within the automotive sector, driving forward critical technological advancements that connect and empower their global operations. Our client is dedicated to pioneering solutions that enhance efficiency, streamline complex processes, and support a vast network of users. As an Aquent talent, you will become an integral part of a team that directly impacts the foundational infrastructure of a globally recognized enterprise, contributing to projects that shape the future of their connected services.

**About the Opportunity:**

Are you ready to dive into a dynamic role where your precision and problem-solving skills will directly contribute to a massive technological transformation? We are seeking a highly motivated and detail-oriented individual to play a pivotal role in a large-scale mobile device carrier migration project. This is an exciting chance to be at the heart of a critical initiative, ensuring seamless transitions and maintaining operational excellence. You will be instrumental in executing complex data transfers, identifying and resolving critical issues, and optimizing workflows that underpin our client's vast mobile ecosystem. Your work will directly enhance connectivity and operational fluidity for thousands of users, making a tangible impact on daily business functions.

**What You'll Do:**

* Execute and meticulously review the migration of existing mobile device fleets from one major carrier to another, ensuring data integrity and operational continuity.

* Proactively identify, investigate, and correct any failed migrations, employing a disciplined approach to problem resolution.

* Manage the configuration and transition of mobile devices, utilizing specialized tools and methods to facilitate smooth transfers.

* Provide technical assistance by troubleshooting error codes and developing effective solutions for complex issues.

* Analyze various reports and dashboards to detect anomalies in expected processes and conduct thorough investigations into discrepancies.

* Process and reprocess large datasets (e.g., in spreadsheet and text formats) through multiple tools and workflows to ensure successful project completion.

* Support team growth initiatives and assist in managing workload by taking on key responsibilities, fostering a collaborative environment.

* Document issues seen with meticulous detail, emphasizing clear communication of findings to the team.

* Adapt to evolving business requirements, with potential for expanding responsibilities as project needs change.

**What You'll Bring:**

**Must-Have Qualifications:**

* Bachelor's degree in a technical field such such as Computer Science, Computer Engineering, or a related discipline.

* 2-4 years of applicable professional experience in a technical role.

* Demonstrated organizational skills, with a proven ability to validate work against data to ensure execution accuracy.

* A disciplined approach to following instructions, preventing errors, and meticulously documenting issues.

* A curious mindset, eager to investigate errors, understand root causes, and ask "why" to drive effective solutions.

* Basic understanding of SQL/Database language syntax and fundamental coding skills.

* Familiarity with analyzing system logs and understanding of Call Flows/API Flows for effective debugging.

**Nice-to-Have Qualifications:**

* Proficiency in Python and JSON.

* Background in mobile device sales or provisioning, with an understanding of carrier activation processes.

This is an hourly hybrid position in Warren, Mi. Candidates must currently be local to the area and eligitble to work in the United States without a sponsorship.

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**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.