Project Manager / Business Analyst

Description:

We are seeking a dynamic and experienced professional to lead and support strategic technology initiatives within our automotive organization. This role combines project leadership with business analysis expertise to ensure the successful delivery of IT solutions that drive operational efficiency, innovation, and digital transformation in Parts and Service Organization that include Parts setup, diagnostics, warranty, technical service etc.

The ideal candidate will bridge the gap between business needs and technology solutions, working closely with cross-functional teams to gather requirements, analyze processes, and deliver data-driven insights that support digital transformation, process improvements in enterprise applications.

Key responsibilities:

• Collaborate with cross functional business stakeholders to define project scope, objectives, and deliverables.
• Analyze current business processes and identify areas for improvement, automation, or digital enablement.
• Develop process models, data flow diagrams, and use cases to support solution design.
• Map current and future-state business processes, identifying areas for improvement and automation.
• Facilitate workshops, interviews, and user story sessions to elicit and validate requirements.
• Ensure alignment of IT solutions with business objectives, compliance standards, and industry best practices.
• Develop detailed project plans, manage budgets, Risks and monitor progress to ensure timely and cost-effective delivery.
• Identify project risks and develop mitigation strategies to ensure successful outcomes.
• Ensure compliance with internal policies, cybersecurity protocols, and regulatory requirements.
• Facilitate Agile ceremonies or Waterfall stage-gate reviews, depending on project methodology.
• Monitor and provide regular updates to executive leadership and stakeholders through dashboards, reports, and presentations.
• Support solution design, testing, deployment, and change management activities.
• Foster a culture of continuous improvement, innovation, and collaboration across teams.
• Manage cross-functional teams, vendors, and resources to ensure timely and cost-effective project delivery.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Engineering, or related field (Master's degree or MBA preferred).
• 7+ years of IT project management experience, with at least 3 years in the automotive or manufacturing industry.
• PMP, PMI-ACP, or equivalent project management certification required.
• Proven experience managing large-scale IT projects, including ERP, MES, PLM, or connected vehicle platforms.
• Strong knowledge of Agile, Scrum, and Waterfall methodologies.
• Proficiency in project management tools such as Microsoft Project, JIRA, Confluence, or similar.
• Excellent leadership, communication, and stakeholder management skills.

Preferred Skills:

• Working knowledge of cloud services such as Microsoft Azure, AWS, or Google Cloud Platform.
• Familiarity with IT security standards and practices of cybersecurity in automotive IT environments.
• Experience managing software development projects using Agile, Scrum, or DevOps methodologies.
• Ability to manage global teams and vendors across multiple time zones.
• Experience working with global teams and cross-functional stakeholders.
• Proficiency in tools like Power BI, Tableau, or similar for project reporting and data visualization.
• Proficiency in Microsoft Project, JIRA, ServiceNow or Similar platforms.