Communications Manager

Be You.

TheDuke Global Health Innovation Center (Duke GHIC), and its partner organization,Innovations in Healthcare (IiH),seek a detail-oriented, strategic, and creative Communications Manager to lead and manage communications initiatives which will raise each organization's internal and external visibility and increase stakeholder engagement. The Communications Manager is responsible for supporting program communications goals as well, therefore this position is both internally and externally funded, although employment is not limited by available external funding.

Minimum Requirements:

• Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program in a relevant field.
• Two years of experience in designing and implementing a comprehensive communications strategy, including the use of design, project management, and social media tools. A related master's degree may offset required years of experience on a 1:1 basis, e.g., a two-year master's degree in lieu two years of experience.

Preferred Qualifications:

• Demonstrated ability to develop and implement strategic communications plans across multiple platforms and for diverse stakeholders.
• Proven experience creating compelling content for different audiences, including policy-makers and decision-makers across sectors, program sponsors, potential funders, and other global stakeholders.
• Strong proficiency in managing social media strategy and execution across platforms such as LinkedIn, X, and Facebook.
• Experience maintaining and updating websites and tracking analytics using tools like Google Analytics.
• Skilled in design tools (e.g., Canva or similar) to produce high-quality branded materials.
• Exceptional written and verbal communication skills, including editing and proofreading for accuracy and tone.
• Excellent interpersonal skills and ability to collaborate effectively across teams and cultures; exercises diplomacy, tact, and professionalism.
• Highly organized and detail-oriented, with the ability to manage multiple projects and competing deadlines.
• Self-starter who takes initiative and works independently while adapting to dynamic priorities.
• Comfortable managing vendor relationships and ensuring quality deliverables.
• Familiarity with metrics reporting and KPI dashboards for communications performance.
• Thrives in a fast-paced environment and demonstrates flexibility in handling evolving tasks.
• Proficiency with Microsoft Office Suite and collaboration tools such as Zoom, Teams, and Planner.

We are seeking individuals who have experience in impacting change in the following organizational goal areas:

• Scaling Impact of Integrated Innovations: supporting the scale-up of innovations that lead to whole-person, integrated delivery systems
• Accelerating End-to-End Access to Biomedical Innovation: strengthening the evidence base for equitable and sustainable global access to biomedical innovations (e.g. vaccines, therapeutics, diagnostics, etc.) and enabling impactful access to health programs across life sciences organizations
• Empowering Health Leaders: empowering health leaders and change agents to translate insights into changes in policy and decisions; engaging diverse learners, expanding professional education, and integrating capacity-strengthening into programs

If you are passionate about making a difference in health globally and have the skills to support these strategic goals, we would love to hear from you.

Be Bold.

Position Description:

A Communications Manager is sought to lead in the planning and coordinating of a comprehensive and diversified communications program to publicize and promote Duke GHIC and IiH activities and programs for general and specialized audiences. Preferred candidates will bring a strong lens on innovation, entrepreneurship, and private sector engagement. This position includes, but is not limited to, the following duties:

Digital Engagement, Brand Management & Program Support (40%)

• Manage and regularly update Duke GHIC and IiH websites across multiple platforms, ensuring content consistency and usability.
• Track and report analytics (Google Analytics, engagement metrics) to inform strategy and improve performance.
• Oversee social media strategy and execution across platforms (e.g., Facebook, X, LinkedIn), including posting and engagement optimization.
• Manage relationships with external vendors, including consultants and design firms, ensuring brand consistency and timely, on-budget deliverables.
• Coordinate and organize communications for large events and conferences, including the Annual Forum and regional events.
• Liaise with internal Duke communications stakeholders (DGHI, Duke-Margolis, broader Duke community).
• Support other programmatic work as needed.

Content Development & Editorial Oversight (40%)

• Draft and edit blogs, reports (including the Annual Report), newsletters, press releases, and other public-facing materials.
• Design reports and branded collateral using tools like Canva or similar.
• Act as proofreader, copyeditor, and final approver for all materials entering the public domain.
• Manage and maintain a content calendar to ensure timely and relevant communications.

Strategic Communications Planning (20%)

• Co-develop and implement an annual communications strategy aligned with Duke GHIC and IiH missions.
• Coordinate messaging for partnerships, donors, and global stakeholders to strengthen brand positioning.
• Fully embed oneself into the team to develop a deep understanding of the organization's programs to identify communication opportunities and translate them into proactive, effective communications.

It is expected that you be available for in-person work in Durham, NC, on a semi-regular basis. You may otherwise work remotely assuming you can maintain a secure home office environment with high-speed internet service and can work collaboratively with others using a variety of technologies and tools. You must reside in one of the approved states for remote work.

Choose Duke.

Join our award-winning team and be part of an inclusive culture that values excellence, innovation, and discovery. Duke University is consistently ranked among the top universities worldwide and is renowned for its cutting-edge research across disciplines. Beyond the engaging work, you'll also benefit from Duke's competitive benefits package, including health insurance plans, generous paid time off, retirement programs with employer contributions, tuition assistance for employees and their children, and more.

Screening of Applications: Screening continues until the position is filled.

Anticipated Pay Range:Duke University provides an annual base salary range for this position as USD $59,829 to USD $86,700. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.

Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at https://hr.duke.edu/benefits/.

About Duke GHIC/IiH

TheDuke Global Health Innovation Center (Duke GHIC), and its partner organization,Innovations in Healthcare (IiH),have a shared vision of a world where innovation improves health for all. Duke GHIC is a center within Duke University, linking health innovation, health policy, and global health efforts across Duke to improve health. Duke GHIC partners closely with Innovations in Healthcare, a Duke-affiliated non-profit that works with over 100 healthcare innovators in more than 90 countries as well as public and private sector organizations to scale the impact of the world's leading innovations. Together, Duke GHIC and IiH improve access to quality, affordable healthcare worldwide and bring best-in-class capabilities in curating, scaling, and studying health innovations around the world while providing an interface to experts and students across the university.

Duke GHIC is part of theDuke Global Health Institute, which brings together knowledge and resources from across Duke to address the most important global health issues of our time, and collaborates closely with the Duke-Margolis Institute for Health Policy, which catalyzes Duke University's leading capabilities including interdisciplinary academic research and capacity for education and engagement, to inform policy making and implementation for better health and healthcare.