Director of Strategy - Digital Commerce & Channels

Rite-Hite is advancing how customers engage with us digitally,to strengthen and scale our relationship-driven consultative sales and service model. We're seeking a strategic leader to help shape and deliver our ecommerce and digital channel strategy across our Distribution business.

This role goes beyond traditional product management or IT ownership. It is a strategy and enterprise execution role, focused on setting direction, aligning stakeholders, and driving progress across complex, cross-functional initiatives in a B2B industrial environment.

This is a hybrid role based out of our corporate headquarters in Milwaukee, WI.

What You'll Do

• Lead the development and execution of digital commerce and channel strategy aligned with Distribution goals.

• Translate strategy into a clear roadmap of initiatives, milestones, and measurable outcomes.

• Define how ecommerce supports and enhances sales and service in a complex B2B model.

• Partner with Sales, Service, Operations, IT, Product, and Marketing to drive alignment and execution.

• Lead cross-functional workstreams through influence and collaboration.

• Establish governance, KPIs, and progress tracking to support accountability and momentum.

• Shape digital customer experiences across parts ordering, service requests, scheduling, invoicing, and customer portals.

• Support change management and communication efforts to drive adoption across teams and customers.

What We're Looking For

• 7+ years of experience, including 3+ years in strategy consulting and/or strategy roles within B2B, manufacturing, or industrial environments.

• Experience building or scaling B2B ecommerce or digital commerce capabilities in complex business models, including third party platforms (Amazon Business, Grainger, etc.)

• Proven ability to develop business cases and support executive-level decision-making.

• Strong analytical and strategic thinking with a bias toward action.

• Ability to lead initiatives without direct authority and work effectively across teams.

• Hands-on, adaptable mindset with strong interpersonal skills.

• Familiarity with ERP, CRM, ecommerce, and service platforms.

• MBA preferred; experience working client-side after consulting a plus.

Why Rite-Hite

• Family-owned company with a collaborative and transparent culture.

• Opportunity to help build and grow capabilities with meaningful enterprise impact.

• Highly visible role contributing to the evolution of digital commerce in an industrial environment.