New

Senior, Merchant Operations - Technology Initiatives

Bloomingdale's
79,440-132,360
United States, New York, Long Island City
Dec 17, 2025
About Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Across all brand touchpoints-from Bloomingdales.com to our newest small store concept, Bloomie's-everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Senior, Merchant Operations - Technology Initiatives job supports the Director of Merchant Operations - Technology Initiatives in the team's work to develop and implement processes and systems. The position's primary responsibility is to help lead special initiatives around the search, discovery, and implementation of new processes and technology for the merchants and to utilize analytical skills for data analysis to drive decision making. The individual must be able to understand the business and systems needs at a detailed level to be able to connect dots between multiple complex projects and recommend, evaluate and implement technology/business solutions as required. The position entails a great deal of business/system process analysis, data analysis, project management, and communication. Essential Functions Enterprise Vision/Strategy: Understand the collective, long-term vision and ambition for Bloomingdale's and be able to connect the dots between special projects and long-term strategic ambitions Functional Vision/Strategies: Collaborate with Macy's and Bloomingdales' leadership and/or business units to formulate plans, processes, and systems that execute the requirements for their visions and needs for the business Project-Based Opportunities: Apply analytical rigor and problem-solving frameworks to objectively unearth, prioritize, pursue top-and bottom-line opportunities that challenge the status quo and tackle critical business/operations challenges Roadmaps to Operationalize: Create structures, develop roadmaps, and manage project deliverables to operationalize and scale strategic plans across and within respective retail functions for impact Colleague Connection: Stay on the pulse of the merchants POV toward processes, practices, and operations to act as a bridge between them and Macy's/Bloomingdale's leadership so that both parties work together to achieve larger goals Partner with the merchant organization to prioritize solutions that aim to solve pain points Perform other responsibilities as assigned Qualifications and Competencies Education/Experience: Bachelor's Degree from a 4-year college or university 3+ years of related experience Communication Skills: Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner. Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines at many levels. Reasoning Ability: Highly analytical, strategic, and able to identify data trends and present risks and opportunities Visionary Thinking: Ability to be a forward thinking and innovative leader with a vision to drive transformative strategies. Ability to think creatively, strategically, and technically and to connect the dots between multiple complex processes and systems. Other Skills: Demonstrated ability to balance multiple projects and be flexible in response to changing priorities Proficiency of MS Office computer programs is required Ability to work a flexible schedule based on company needs Physical Requirements: Requires prolonged periods of sitting, with occasional standing Occasionally requires walking, bending, reaching, hearing and talking Continuous use of computers and other office equipment May require to lift/move up to 25 lbs.