New

Onsite Medical Care Coordinator

Tesla Motors, Inc.
paid holidays, flex time, 401(k)
United States, Texas, Austin
Dec 15, 2025
What to Expect The individual will be responsible for administering work-related injuries and illnesses including workers' compensation claims and cases related to contracted workers through temp agencies with a strong emphasis placed on employee communication. The On-site Medical Care Coordinator will support day-to-day operations and investigation with managing a number of processes: retrieving incident reports, creating injury reports, OSHA recordkeeping, managing stakeholder communications, assisting with medical treatment authorization, facilitating a quick return-to-work plan, incident investigation and analysis, data collection/entry, etc. The Onsite Medical Care Coordinator will play a key role in case management operations and managing, tracking and organizing documents from Medical providers, claims adjusters, internal stakeholders including supervisors, EHS and HR along with other external parties to aid with the investigation and management of incidents. A successful candidate for this role has worked in the insurance, human resources, safety, and risk management field with extensive experience in employee relations and administrative support. The candidate must work well on both self-initiated projects and those driven by priorities outlined by management. The ideal candidate takes pride in his/her analytical abilities, organizational skills and attention to detail and appreciates an environment where superior work is encouraged, recognized, and rewarded. Onsite presence required. Shift: Dayshift 06:00-18:00 Thursday, Friday, Saturday and every other Wednesday What You'll Do Act as initial point of contact for walk-up inquiries related to occupational injuries, benefit questions and employment concerns Capture key information about the nature of the injury, including when it occurred, how it happened, and where it took place Responsible for administering work-related injuries and illnesses including workers' compensation claims, cases related to contracted workers through temp agencies, and Owner Controlled Insurance Program (OCIP) for a particular assigned business segment with a strong emphasis placed on employee communication Support day-to-day operations of administrative intake and investigation Track and organize documents from medical providers, claims adjusters, internal stakeholders including supervisors, EHS and HR along with other external parties to aid with the investigation and management of incidents' Answer and respond appropriately and timely to email inquiries from internal stakeholders, and third party vendors, including insurance adjusters, external investigators and copy service vendors related to subpoena requests Support for internal and external stakeholders, including Workplace Health, EHS, leadership, Workers Compensation team What You'll Bring Background in customer service including conflict resolution Minimum 1 year of customer service experience Bachelor's Degree from an accredited college, preferably in Risk Management and Insurance, or industry claims certification, or extensive experience in WC claims area, ARM or CPCU accreditation, or equivalent experience Microsoft Office skills, including proficiency in Word, Excel, and Powerpoint Ability to work effectively and efficiently under pressure while managing competing demands and tight deadlines Quick, accurate data entry, and strong time management skills Enjoys working in a fast-paced, high growth environment Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program