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Office Support Specialist - Office of Student Affairs

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Dec 14, 2025


Office Support Specialist - Office of Student Affairs

Office Support Specialist - Office of Student Affairs

Hiring Department: Administration

Location: Chicago, IL USA

Requisition ID: 1038822

FTE: 1

Work Schedule: Monday - Friday

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: December 22, 2025

Salary Range (commensurate with experience): $27.53 - 28.08 / Hourly Wage

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The Office Support Specialist provides customer service to students, faculty and public who visit or call the Office of Student Affairs. They also help carry out the administrative functions of a unit or department.

Duties & Responsibilities:
  • Maintain coverage of the front desk of the Office of Student Affairs, including greeting all guests, answering main phone line and responding to voicemails, responding to COM-OSA emails, and receiving mail and packages.
  • Provide administrative support to facilitate COM Office of Student Affairs events, operations and services, including assisting COM Office of Student Affairs administrative officials/professional staff, Assistant Dean of Student Affairs, Assistant Dean of Advising and Career Planning, Learning Specialists and OSA Leads.
  • Maintain Outlook calendar for the Assistant Dean of Advising and Career Planning and the Assistant Dean of Student Affairs.
  • Conduct respirator fit tests and white coat fittings for COM students.
  • Set up and maintain coffee, snack, and office supplies. Inform BAA on low inventory.
  • Perform other related duties and participate in special projects as assigned.


Minimum Qualifications Required:

1. High school diploma or equivalent.

2. Any one or combination totaling two (2) years (24 months) from the categories below:

A. College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
  • 30 semester hours equals one (1) year (12 months)
  • Associate's Degree (60 semester hours) equals eighteen months (18 months)
  • 90 semester hours equals two (2) years (24 months)
  • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)

B. Work experience performing office/clerical activities, including the use of computer systems.

3. One (1) year (12 months) of work experience comparable to the second level of this series.

Preferred Qualifications:
  • Two(2) years (24 months) of work experience performing office/clerical activities, including the use of computer systems.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
  • Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
  • Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
  • Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
  • Ability to understand written sentences and paragraphs in work related documents.
  • Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Ability to choose the right mathematical methods or formulas to solve a problem.
  • Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
  • Ability to apply general rules to specific problems to produce answers that make sense.\
  • Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).


To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/18681?c=uic

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