Network Engineer

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to:

Investing in You:

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters:

• Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap.
• Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too!
• Paid Sick Time for all team members.

Financial Security:

• Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option.
• Company-covered short- and long-term disability insurance.
• Complimentary Life Insurance and the choice of additional Voluntary Life Insurance.
• Flexible Health Care and Dependent Care benefits.

Job Summary:

Designs, installs, maintains, and resolves issues related to networking and communications systems and devices. Collaborates with diverse network technologies and physical and virtual devices, including routers, switches, firewalls, wireless access points, and VoIP phones. Oversees network performance, security, and availability, providing technical support and guidance to users and other IT staff.

Essential Functions, Duties, and Responsibilities:

• Design, configure, and implement network and communication solutions using various hardware and software platforms.
• Performs network and communication analysis, testing, and optimization to ensure optimal performance, capacity, availability, security, and reliability.
• Monitor and maintain network and communication systems and devices, such as routers, switches, firewalls, wireless access points, and VoIP phones.
• Troubleshoot and report network and communication issues, errors, incidents, outages, latency, events, and activities.
• Document and update network and communication configurations, diagrams, manuals, reports, policies, procedures, and best practices.
• Provide technical support and guidance to users and other IT staff on network and communication-related matters.
• Participate in network and communication projects, upgrades, migrations, expansions, and integrations.
• Collaborate with other IT teams, vendors, and external partners on network and communication initiatives.
• Follow network and communication standards, regulations, and compliance requirements.
• Manage network and communication resources using automated inventories to display details, firmware versions, licenses, and support renewal dates.
• Provide Tier II Help-Desk support and participate in on-call rotation.
• Research and evaluate new network and communication technologies, products, and services.

Qualifications:

• Bachelor's degree in computer science, engineering, technical major, or at least four (4) years of experience in network and communication design, installation, configuration, troubleshooting, and maintenance required. An equivalent combination of education and experience also accepted.
• Three (3) or more years of experience in network and communication protocols, standards, and technologies, such as LAN, WAN, SD-WAN, VPN, ExpressRoute, VoIP, wireless, and firewalls.
• Three (3) or more years of experience administering data, voice, VoIP communication circuits, and enterprise-class network and telephone systems, with attention to detail and documentation.
• Certifications in network and communication technologies, such as CCNA, CCNP, Fortinet, MCP, Telephony, or CompTIA Network+, are preferred.
• Willingness to learn new skills and keep up with emerging network and communication trends and technologies.

Our Keys to Success:

• Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities.
• Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity, and inclusion while considering Langley's values when making decisions and taking accountability for delivering results.
• Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future.
• Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities.
• Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit and occasionally required to stand and/or walk. Position requires constant use of the fingers of one or both hands to operate standard office equipment such as a mouse, keyboard, phone, etc. Specific vision requirements for the job include close vision (at 20 inches or less) and the ability to adjust focus.

Working Conditions:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a climate-controlled office environment where the noise level is typically quiet. Weekend and after-hours work may be required on occasion.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.