Sr Flight Ops Analyst

About Sun Country Airlines

We're not your average airline. We're agile, resilient, and full of unique opportunity. Here, you can grow as part of an ambitious team that safely and collectively supports each other, our travelers, and our community. Together, we're making travel more attainable.

With more than 40 years of Minnesota roots, we're a unique hybrid low-cost carrier offering diverse services including scheduled flights to destinations across the U.S., Canada, Central America, and the Caribbean, as well as charter and cargo operations around the world. At Sun Country, you'll be part of a growing airline, and an enthusiastic team focused on connecting our community with their favorite people and places.

Sun Country Airlines provides the resources and support our employees need to succeed. Besides working at a great and growing company, as a Sr Flight Ops Analyst you'll enjoy these benefits and more:

• Comprehensive benefit package including dental and vision
• PPO and high-deductible health plans
• Health savings accounts (HSA and FSA)
• Dependent Care
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

Sr Flight Ops Analyst Overview:

Sun Country Airlines is seeking a Sr. Flight Ops Analyst to support the Chief Pilot Office by driving operational efficiency, primarily through collecting, analyzing, and interpreting critical aviation data (e.g. flight delays, compliance, pilot reliability reports) to determine root cause recommending improvements, and creating compelling Power BI dashboards for leadership.

This role will assist the Chief Pilots Office in the implementation of policy and process improvements, cross functionally collaborating with other departments. This role will assist Finance and Ops Analysts with the budget, forecasting, and other finance-related functions to ensure accuracy of all flight operations data. The Sr. Analyst provides data-driven support to ensure the Chief Pilot Office achieves its short-term tactical goals and long-term strategic objectives for safety, finance, and operations.

Essential Roles and Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Data Analysis, Reporting & Presentation

• Collect, analyze, and interpret data (e.g., financial and operational, including flight delays, pilot reliability reports, crew scheduling, compliance rates).
• Build and maintain dashboards in Power BI to visualize trends and support decision-making.
• Prepare regular reports and presentations (PPT) for leadership, summarizing key metrics and insights.
• Develop clear, concise, and visually engaging presentations for leadership and team briefings.
• Communicate complex data findings in an accessible manner to both technical and non-technical audiences.
• Draft communications, reports, and updates for pilots and leadership.

Research & Cross-Department Collaboration

• Proactively research issues by engaging with other departments (e.g., Safety, Scheduling, HR, Finance, Inflight, Tech Ops, Pilot Training) to gather comprehensive details.
• Investigate root causes of incidents or delays and compile findings for leadership review.
• Serve as a liaison between the Chief Pilot Office and other teams to ensure information flow and collaborative problem-solving.
• Stay current on industry best practices, regulatory changes, and safety standards.
• Act as a trusted resource for information, support, and coordination within the Chief Pilot Office.
• Represent the Chief Pilot Office at meetings (internal, cross-departmental, and industry conferences); take detailed notes, track action items, ensure timely follow-up, and prepare and distribute meeting summaries and action plans.

Strategic & Tactical Support

• Anticipate financial and operational needs and emerging issues by monitoring data trends and providing early warnings or recommendations.
• Support both short-term tactical initiatives (e.g., process improvements, compliance audits) and long-term strategic goals (e.g., pilot engagement, safety culture).
• Participate in planning sessions, offering data-driven insights to guide strategy.
• Process Improvement & Initiative Support
• Identify opportunities for financial and operational efficiency and recommend process improvements based on data analysis.
• Support, and in some cases direct and drive, the implementation of new policies, procedures, or technology solutions.
• Track progress and outcomes of initiatives, reporting results to leadership.

Required Qualifications:

• Bachelor's degree in related field
• Minimum of 4 years of relevant experience
• Experience with data analytics and summarizing and communicating the results of/conclusions
• Experience with BI tools such as Tableau or Power BI
• Airline or Aviation background or experience to understand operational context and regulatory requirements
• Proficient with Microsoft Office applications with emphasis on Excel, Word, Outlook, Teams, and PowerPoint
• Ability to establish and maintain effective working relationships with other employees
• Strong oral and written communication skills, with the ability to work with all levels of the company
• Strong organization and time management skills
• Must be discreet with sensitive and confidential information

Compensation:

Pay or range: $75,000 - $95,000 USD annually. This is the base compensation hiring range for this role.

Classification:

Full-Time, Exempt

Work Location:

Minneapolis, MN (onsite)

Supervisory Responsibility:

None

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties:

The above statements are intended to provide a summary of key responsibilities and the anticipated work environment of an accountant. They are not intended to be an all-inclusive listing of job duties. Position expectations may change as the needs, or the requirements of the organization evolve.

AAP/EEO Statement:

It is the policy of Sun Country Airlines to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Sun Country Airlines respects and values every employee's contribution to our business. We believe that an important part of our strength comes from our people and their array of perspectives.

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