Marketing and Service Administrative Assistant

Are you looking for a job that will have a positive impact on the lives of many people? Do you enjoy working with industry leaders that support the needs of healthcare facilities and long-term care organizations? Do you want to support our mission of saving lives? Then, HCSC and Miller-Keystone may be the right fit for you!

HCSC Linen Services is an innovative provider of textile programs and services to the healthcare community. Our services directly impact the health and safety of patients by providing healthcare facilities with top-quality linen services. We sort, process, and deliver linen for every healthcare need.

We are seeking a Marketing and Service Administrative Assistant for our Linen Services Division in Allentown, PA. This position provides assistance through written and accurate records in support of the Director and other members of the division. The salary/hourly range for this position starts at $20.50 per hour and is commensurate with experience. In addition, HCSC offers the following to all full-time employees:

• Medical, Dental, and Vision Benefits
• Prescription Plan
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability Insurance
• Vacation, Personal and Sick Days
• Tuition Reimbursement
• New hire Retention Bonus of up to $1000
• Retirement Savings Plan
• And Much More!

What you will be doing:

• Data Entry & System Maintenance: Enter garment orders; reconcile order vs shipment for invoicing requirements; maintain pricing updates for new and existing accounts. Distribute order updates to internal staff.
• Reporting: Collect and enter monthly patient day census data; assist in preparing information for RFP submissions.
• Contracts & Proposals: Prepare new business proposals, contracts, renewals, and extensions; maintain electronic contract files.
• Customer Communication & Support: Coordinate customer experience surveys; manage customer access to linen software program; prepare and distribute customer communications.
• Database & Contact Management: Maintain and update contact lists for hospital personnel and internal teams.
• Meeting & Event Support: Plan meetings and events; record and distribute meeting minutes as needed.
• Policy Manual Preparation: Assemble/prepare service and infection control manuals for new and existing customers.

What you will bring to the role:

• A minimum of a High School diploma or GED is required. Associates degree or higher preferred.
• 1-3 years of administrative, customer service, or office coordination experience.
• Proficient in Microsoft Office and database systems. Experience with Linen Master (ABS) preferred but not required.
• Excellent communication (verbal, written, and listening), organizational, and time management skills.
• Detail-oriented with strong analytical and problem-solving capabilities and ability to quickly solve complex issues.

• A passion to work in a fast-paced environment and handle changing priorities to meet the needs of HCSC.

Additional information:

This position reports to the Director of Marketing and Service Administration and will be based out of Allentown, PA . They will be responsible for working the following schedule:

• The normal hours for this position are 8:30 a.m. to 5:00 p.m at our Allentown, PA location.

EEO Statement

Hospital Central Services, Inc., and Affiliates, is proud to be an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants are welcomed and will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. It shall endeavor to provide reasonable accommodation requested by all employees with documented disabilities who are otherwise able to perform the essential functions of their jobs.

Background checks and drug screenings are required for this position. An offer of employment is contingent upon successful completion of these screenings.