Administrative Support Specialist - Advanced

The East Carolina University Center for Telepsychiatry and e-Behavioral Health (CTeBH) is the home for the North Carolina Statewide Telepsychiatry Program (NC-STeP), a legislatively mandated and funded program that connects more than 50 hospital emergency departments and health departments across the state of North Carolina to provide psychiatric assessments and consultations to patients linked using telemedicine technologies. The CTeBH strives to increase access to care and is actively engaged in helping our field effectively deal with the lack of access to care that can sometimes force patients to travel long distances to obtain mental health services or forgo such services altogether.

This position is responsible for providing administrative, clerical support to the Center for Telepsychiatry and e-Behavioral Health (CTeBH) staff, faculty and subcontractors; maintaining provider templates and clinical schedules; will assist University Program Specialist and providers with completion and submission of hospital privileging and credentialing applications; will assist University Program Specialist with maintaining credentialing and privileging documentation and records; retrieve/organize records and information; will assist with the preparation of contracts and reports and analyze complex business and operational data and processes, under the direction of the Business Officer and/or University Program Specialist; perform purchase-related tasks; will maintain the Fixed Assets inventory and records; assist with telepsychiatry equipment set-up, connectivity, and trouble-shooting; prepare information, schedule and take minutes for departmental and state-wide meetings; assist the NC-STeP Portal Administrator with reporting and user account maintenance; and assist with facilitating day-to-day program operations for the statewide program.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

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If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.