Junior Endpoint Administrator

• Install, configure, upgrade, maintain and support desktop systems based on customer service requests
• Develop preventive maintenance procedures to avoid system failures
• Develop and implement machine life cycle policy
• Set user access rights and permissions
• Maintain computers printers, and other software and hardware peripherals
• Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions
• Perform repairs and replacements of software and hardware peripherals
• Provide job training to new hires as needed
• Provide assistance to other IT Operations staff when requested
• Perform failure analysis and determine corrective action plans
• Plan and execute allotted work within deadlines and maintain records of daily tasks
• Maintain accurate documentation for system installations, configurations, upgrades, and disaster recovery activities
• Inspects personal computer equipment and reads order sheet listing user requirements to prepare a computer for delivery
• Installs, changes, and repairs minor problems of personal computer hardware and software systems, and gives technical assistance and training to system users
• Maintain Microsoft Intune configuration and compliance profiles for computers and mobile devices
• Requires excellent working knowledge of personal computers and peripherals
• Installs or assists service personnel in installation of hardware and peripheral components, such as monitors, keyboards, printers, and disk drives on user's premises, following design or installation specifications
• Replaces defective or inadequate software packages
• Manage Windows device updates via Microsoft Intune
• Refers major hardware problems to service personnel for correction
• Communicate with equipment vendors to ensure device enrollment in AutoPilot programs for Intune (Microsoft/Verizon/Samsung)
• Conduct technical and administrative tasks related to account management
• Assist in maintaining company's information technology accounts
• Mobile Phone Management
• Ordering of equipment (SHI/Amazon/etc.)
• Monitor IT Purchases
• Invoice Processing
• Maintain licenses and update schedules
• Other duties as assigned

• High School diploma or GED required
• 1 year of related experience
• Excellent communication & customer service skills
• Ability to effectively organize and handle multiple tasks simultaneously
• Reasoning and problem-solving ability
• Attention to detail
• Ability to work with technical and non-technical staff
• Ability to work in stressful circumstances and handle all types of personalities and levels of authority
• Desire to learn and implement new technologies
• Dependable and detail-oriented

ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a leader in geotechnical, construction materials, environmental and facilities consulting services. We are employee-owned with more than 3,000 employees in 100+ offices and testing facilities coast to coast. ECS is currently ranked #66 in Engineering News-Record's Top 500 Design Firms (April 2025), #148 in Engineering News-Record's Top 200 Environmental Firms (October 2025) and #50 in Zweig Group's Hot Firm List (May 2025). For additional information about ECS, visit: www.ecslimited.com.